outlook crashing

Question

blynch90274 Author

Level 1

4 points

outlook crashing

Outlook keeps crashing. I get the error message below. Any ideas?

Microsoft Error Reporting log version: 2.0

Error Signature:

Exception: EXC_BAD_ACCESS

Date/Time: 2014-09-11 10:29:35 -0700

Application Name: Microsoft Outlook

Application Bundle ID: com.microsoft.Outlook

Application Signature: OPIM

Application Version: 14.3.4.130416

Crashed Module Name: PowerPlantCore

Crashed Module Version: 14.3.4.130416

Crashed Module Offset: 0x000050f0

Blame Module Name: PowerPlantCore

Blame Module Version: 14.3.4.130416

Blame Module Offset: 0x000050f0

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 9

Posted on Sep 11, 2014 10:38 AM

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Answer 1

Sep 11, 2014 10:41 AM in response to blynch90274

Well, considering Outlook is a Microsoft Product, perhaps posting to Microsoft's support site would be more productive. Other than that, try deleting and re installing.

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Answer 2

ChitlinsCC

Level 7

20,924 points

Sep 11, 2014 10:46 AM in response to blynch90274

blynch

Very good error report. Now tell us the rest...

Quoted from  Apple's "How to write a good question"

To help other members answer your question, give as many details as you can.

Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
Describe the problem, and include any details about what seems to cause it.
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.

CCC

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Answer 3

deggie

Level 10

167,225 points

Sep 11, 2014 12:32 PM in response to blynch90274

http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/outlook-cr ashes-on-boot-help/e8733752-5dfb-48d3-ad38-8cd689a48b67?auth=1

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