Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
iTunes could not connect to this iPhone. Could not connect to the device.
This is the error message I get when I try to sync with iTunes now. I suspect the problem is that I replaced my hard drive on my MBP, but I can't find this particular problem or the solution anywhere. Help?
iPhone 5s
Hi HunkaKunkaBurningLove,
Welcome to the Apple Support Communities!
The first set of troubleshooting steps I would recommend in this situation would be the ones located in the attached article.
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
Have a great day,
Joe
I just had the exact same message when I plugged my iPhone 4 into my mac OS X 10.9.5. It had been syncing fine (almost daily) for months. My phone is ios 7.1.2. When I went into the phone's Settings> iTunes ("Music") I noticed the Home Sharing was turned off somehow. When I clicked it, it asked me for my Apple password and once I entered it, my phone showed up in my computer iTunes and now all is well.
Spot on. I checked my iTunes settings on the phone and sure enough, home sharing was disabled, and logging in with my Apple ID to it solved the "can't connect to device".
I wish Apple made straightforward error messages like "you have purchased content on your device and if you want to connect another device we have to make sure both of them are authorized to share this content, otherwise **** off and give us more money.".
iTunes could not connect to this iPhone. Could not connect to the device.
