Renaissnce1950

Level 1 (0 points)

Q: Trying to buy extra storage but I get half way through process and am sent back to the beginning

I Am trying to buy extra iCloud storage , I complete form put in card details , press buy and then it asks for card details again I cannot get past that stage

iPad 2

Posted on Sep 11, 2014 1:46 PM

I have this question too

Q: Trying to buy extra storage but I get half way through process and am sent back to the beginning

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by brenden dv,

brenden dv Sep 13, 2014 9:01 AM in response to Renaissnce1950
Community Specialists

Sep 13, 2014 9:01 AM in response to Renaissnce1950

Hi Renaissnce1950,

If you are having issues upgrading your iCloud storage, you may find the following article helpful:

iCloud: Troubleshooting storage issues
http://support.apple.com/kb/TS4009

Regards,
- Brenden
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by Mike Dobbins,

Mike Dobbins Apr 25, 2015 12:55 AM in response to brenden dv
Level 1 (85 points)

Apr 25, 2015 12:55 AM in response to brenden dv

same exact issue - i put the correct password in and it goes back to the beginning. ridiculous.
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