maite18

Q: i have the macshop extension installed, and i keep having ads popping and it's really disturbing, how can i get rid of those ads forever? how do i uninstall the software?

i have the macshop extension installed, and i keep having ads popping and it's really disturbing, how can i get rid of those ads forever? how do i uninstall the software?
i read on a page of advertising support that "If you'd like to remove all software and associated advertising provided by this product, you may easily uninstall the program from "Add/Remove programs" on your Windows computer."
However i can't find the option of "add/remove programs"

MacBook Air, OS X Mavericks (10.9.4)

Posted on Sep 11, 2014 5:11 PM

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Q: i have the macshop extension installed, and i keep having ads popping and it's really disturbing, how can i get rid of those ads f ... more

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  • by stedman1,

    stedman1 stedman1 Sep 11, 2014 5:13 PM in response to maite18
    Level 9 (74,303 points)
    Apple Watch
    Sep 11, 2014 5:13 PM in response to maite18

    Please download and run "Ad Medic" at the site below to remove adware. It has been created by one of the long time contributors to this site.

    http://www.thesafemac.com/admedic/

     

    To prevent this type of adware from reappearing on your computer, check out the article below.

    https://discussions.apple.com/docs/DOC-7471

  • by Kurt Lang,

    Kurt Lang Kurt Lang Sep 11, 2014 5:13 PM in response to maite18
    Level 8 (38,029 points)
    Mac OS X
    Sep 11, 2014 5:13 PM in response to maite18

    A completely useless message since it refers to Windows.

     

    Download and run AdMedic.

     

    http://www.thesafemac.com/admedic/

  • by Kappy,

    Kappy Kappy Sep 11, 2014 5:14 PM in response to maite18
    Level 10 (271,850 points)
    Desktops
    Sep 11, 2014 5:14 PM in response to maite18

    Helpful Links Regarding Malware Problems

     

    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and The Safe Mac » AdMedic.

     

    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      OS X Mavericks- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

     

    Uninstalling Software: The Basics

     

    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.

     

    Some applications may install an uninstaller program that can be used to remove the application.  In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.

     

    Some applications may install components in the /Home/Library/Applications Support/ folder.  You can also check there to see if the application has created a folder.  You can also delete the folder that's in the Applications Support folder.  Again, they don't do anything but take up disk space once the application is trashed.

     

    Some applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder.  Log In Items are set in the Accounts preferences.  Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab.  Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.

     

    Some software use startup daemons or agents that are a new feature of the OS.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.

     

    If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.  Unfortunately Spotlight will not look in certain folders by default.  You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.

     

    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.

     

    There are many utilities that can uninstall applications.  Here is a selection:

     

        1. AppZapper

        2. AppDelete

        3. Automaton

        4. Hazel

        5. AppCleaner

        6. CleanApp

        7. iTrash

        8. Amnesia

        9. Uninstaller

      10. Spring Cleaning

     

    For more information visit The XLab FAQs and read the FAQ on removing software.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 11, 2014 6:31 PM in response to maite18
    Level 10 (208,037 points)
    Applications
    Sep 11, 2014 6:31 PM in response to maite18

    From the Safari menu bar, select

              Safari Preferences... Extensions

    Uninstall the offending extension.

  • by MadMacs0,

    MadMacs0 MadMacs0 Sep 12, 2014 12:20 AM in response to maite18
    Level 5 (4,801 points)
    Sep 12, 2014 12:20 AM in response to maite18

    maite18 wrote:

     

    i have the macshop extension installed, and i keep having ads popping and it's really disturbing, how can i get rid of those ads forever?

    Q. When I pound my head with a hammer, it hurts. How can I make it stop?

    A. Stop pounding your head with a hammer.

     

    Q. (see above).

    A. Uninstall the MacShop extension.

  • by Marielacun,

    Marielacun Marielacun Sep 30, 2014 3:14 PM in response to Kurt Lang
    Level 1 (0 points)
    Sep 30, 2014 3:14 PM in response to Kurt Lang

    Thank you, it worked!!