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Error attempting to read from the source install database: C:\WINDOWS\Installer\e2120a.msi?

I have had itunes before but now its not working. I've tried many times to fix this problem but i none work. I also got a error 7 (Windows error 999) but now not anymore hopefully. I really need help on this problem. (If this helps, Before i was updating itunes and my computer froze so i turn it off and that was when everything went crazy).

PC-OTHER, Windows XP

Posted on Sep 11, 2014 8:37 PM

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1 reply

Sep 12, 2014 2:51 PM in response to bigblackthing

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.


Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.

tt2

Error attempting to read from the source install database: C:\WINDOWS\Installer\e2120a.msi?

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