I have the latest version of iTunes, 11.4, and my iCloud music has disappeared from my library. Usually I just stream my cloud songs without downloading them, but the other day when I opened my laptop they were gone. My phone still has all my iCloud songs but my Mac doesn't, also I have "Check for Available Downloads" checked, but it didn't help.
MacBook Pro, iOS 7.1.2
Hey there gconlon12,
It sounds like you are not seeing your iTunes in the Cloud purchases anymore when you open iTunes, but you still see them in your iPhone. You were on the right track to check your iTunes preferences, so check this one next. You want to be sure Show iTunes in the Cloud Purchases is enabled in the Store preferences.
iTunes 11 for Mac: iTunes Store preferences
http://support.apple.com/kb/PH12263
Show iTunes in the Cloud purchases
Display items purchased from the iTunes Store that haven’t been downloaded to your computer. These items have a Download button
next to them.
If that is enabled, I would next verify that the Signed in Apple ID has not changed with this:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/HT2589
- Open the latest version of iTunes.
- Choose Store > Sign In.
- Enter your Apple ID and password and click Sign In.
Thank you for using Apple Support Communities.
Cheers,
Sterling
Extremely useful! Cheers 🙂
iCloud music isn't showing on Mac
