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Helpful answers
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Sep 14, 2014 11:32 AM in response to גידוby Jason L,Hi,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when signing into the iCloud webpage or iCloud Control Panel for Windows. Try the suggestions in the article linked below, they will walk you through isolating and resolving the iCloud account issue.
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
I hope this helps.
-Jason
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Jun 2, 2015 7:24 AM in response to גידוby csvosinoz,Hello
I have found that this kind of error is usually related to the icloud application not being able to address the network on specific ports. Check to see that:
- Firewall rules are not stopping communications
- Anti-Virus / Anti-Malware programs are stopping execution
- Network stack is in order.
Items 1 and 2 are generally the easiest to check, Item 3 requires checking WINSOCK PROVIDERS to ensure remnants of old TCP or UDP sessions are not "stuck". A reset of the WINSOCK stack generally clears up remaining problems. [ netsh winsock reset ]
Hope this helps
