3double8
Level 1 (0 points)

Q: Slow Mac - EtreCheck

Hi Guys,

 

First of all, much gratitude to the developer of EtreCheck.app. Amazing stuff!

 

Secondly, I'm having trouble trying to find out what exactly is slowing down my machine. Here's the data from EtreCheck. Thank you!

EtreCheck version: 1.9.15 (52)

Report generated September 12, 2014 at 7:11:28 PM GMT+3

 

Hardware Information: ?

    MacBook Pro (15-inch, Mid 2010) (Verified)

    MacBook Pro - model: MacBookPro6,2

    1 2.4 GHz Intel Core i5 CPU: 2 cores

    4 GB RAM

 

Video Information: ?

    Intel HD Graphics - VRAM: 288 MB

        Color LCD 1440 x 900

    NVIDIA GeForce GT 330M - VRAM: 256 MB

 

System Software: ?

    OS X 10.9.4 (13E28) - Uptime: 23 days 10:5:51

 

Disk Information: ?

    ST9320325ASG disk0 : (320.07 GB)

    S.M.A.R.T. Status: Verified

        EFI (disk0s1) <not mounted>: 209.7 MB

        disk0s2 (disk0s2) <not mounted>: 319.21 GB

        Recovery HD (disk0s3) <not mounted>: 650 MB

 

    MATSHITADVD-R   UJ-898 

 

USB Information: ?

    Apple Inc. BRCM2070 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Internal Memory Card Reader

    Apple Inc. Built-in iSight

    Apple Computer, Inc. IR Receiver

 

Gatekeeper: ?

    Anywhere

 

Kernel Extensions: ?

    [not loaded]    com.Altair_Mac.Altair-MacLTEModem (1) Support

    [not loaded]    com.Altair_Mac.driver.Altair_MacLTEModeSwitch (1.1) Support

    [not loaded]    com.Altair_Mac64.Altair-MacLTEModem (1 - SDK 10.7) Support

    [not loaded]    com.Altair_Mac64.driver.Altair_MacLTEModeSwitch (1.1 - SDK 10.7) Support

    [not loaded]    com.BlackBerry.driver.USBCDCNCM (1.0.10 - SDK 10.7) Support

    [loaded]    com.Cycling74.driver.Soundflower (1.5.2) Support

    [loaded]    com.hzsystems.terminus.driver (4) Support

    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.97) Support

    [loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support

    [loaded]    com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.15) Support

    [not loaded]    com.roxio.BluRaySupport (1.1.6) Support

    [not loaded]    com.roxio.TDIXController (2.0) Support

    [loaded]    com.sophos.kext.sav (9.0.61 - SDK 10.7) Support

    [loaded]    com.sophos.nke.swi (9.0.53 - SDK 10.8) Support

    [loaded]    com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) Support

    [not loaded]    net.pocketmac.driver.BlackberryUSB (2.0.0) Support

    [not loaded]    net.pocketmac.driver.BlackberryUSBDev (2.0.0) Support

    [loaded]    org.virtualbox.kext.VBoxDrv (3.2.8) Support

    [not loaded]    org.virtualbox.kext.VBoxNetAdp (3.2.8) Support

    [not loaded]    org.virtualbox.kext.VBoxNetFlt (3.2.8) Support

    [loaded]    org.virtualbox.kext.VBoxUSB (3.2.8) Support

 

Problem System Launch Agents: ?

    [loaded]    com.paragon.NTFS.trial.plist Support

    [loaded]    com.paragon.NTFS.upd.plist Support

 

Launch Daemons: ?

    [failed]    com.adobe.fpsaud.plist Support

    [invalid]    com.oracle.java.Helper-Tool.plist

    [loaded]    com.realvnc.vncserver.plist Support

    [running]    com.rim.BBDaemon.plist Support

    [not loaded]    com.rim.nkehelper.plist Support

    [running]    com.rim.tunmgr.plist Support

    [running]    com.sophos.autoupdate.plist Support

    [running]    com.sophos.configuration.plist Support

    [running]    com.sophos.intercheck.plist Support

    [running]    com.sophos.notification.plist Support

    [running]    com.sophos.scan.plist Support

    [running]    com.sophos.sxld.plist Support

    [running]    com.sophos.webd.plist Support

    [failed]    com.vmware.launchd.vmware.plist Support

    [loaded]    org.macosforge.xquartz.privileged_startx.plist Support

 

Launch Agents: ?

    [invalid]    com.oracle.java.Java-Updater.plist

    [loaded]    com.realvnc.vncserver.peruser.plist Support

    [not loaded]    com.realvnc.vncserver.prelogin.plist Support

    [running]    com.rim.BBAlbumArtCacher.plist Support

    [running]    com.rim.BBLaunchAgent.plist Support

    [running]    com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist Support

    [running]    com.rim.PeerManager.plist Support

    [running]    com.sophos.uiserver.plist Support

    [running]    net.culater.SIMBL.Agent.plist Support

    [loaded]    org.macosforge.xquartz.startx.plist Support

 

User Launch Agents: ?

    [running]    .dat01f2.000 (hidden)/System/Library/CoreServices/Folder Actions Dispatcher.app/Contents/MacOS/Folder Actions Dispatcher

    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

    [failed]    com.google.GoogleContactSyncAgent.plist Support

    [loaded]    com.google.keystone.agent.plist Support

    [loaded]    com.logos.LogosIndexer.plist Support

    [failed]    com.valvesoftware.steamclean.plist Support

 

User Login Items: ?

    iTunesHelper

    Growl

    VMware Fusion Helper

    Facebook Notifications

    CrossOver CD Helper

    FaceTab

    VisageRandomizer

    Tab for Google+

    GeekTool

    Bowtie

    AutoLaunchApp

    Google Drive

    GeekTool Helper

    BlackBerry Device Manager

 

Internet Plug-ins: ?

    FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support

    Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update

    QuickTime Plugin: Version: 7.7.3

    Default Browser: Version: 537 - SDK 10.9

 

Audio Plug-ins: ?

    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

    AirPlay: Version: 2.0 - SDK 10.9

    AppleAVBAudio: Version: 203.2 - SDK 10.9

    iSightAudio: Version: 7.7.3 - SDK 10.9

 

iTunes Plug-ins: ?

    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

 

3rd Party Preference Panes: ?

    Flash Player  Support

    Growl  Support

    Paragon NTFS for Mac ® OS X  Support

 

Time Machine: ?

    Skip System Files: NO

    Auto backup: NO - Auto backup turned off

    Time Machine not configured!

 

Top Processes by CPU: ?

        30%    firefox

        27%    Google Drive

         8%    WindowServer

         2%    launchservicesd

         1%    InterCheck

 

Top Processes by Memory: ?

    590 MB    firefox

    119 MB    SophosScanD

    119 MB    com.apple.quicklook.satellite

    111 MB    InterCheck

    102 MB    Google Drive

 

Virtual Memory Information: ?

    41 MB    Free RAM

    997 MB    Active RAM

    964 MB    Inactive RAM

    818 MB    Wired RAM

    4.68 GB    Page-ins

    427 MB    Page-outs

 

MacBook Pro (15-inch Mid 2010), OS X Mavericks (10.9.4)

Posted on Sep 12, 2014 9:35 AM

Close
3double8

Q: Slow Mac - EtreCheck

  • All replies
  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Sep 12, 2014 12:02 PM in response to 3double8
    Level 9 (74,211 points)
    iTunes
    Sep 12, 2014 12:02 PM in response to 3double8

    More RAM would help. The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on a machine supposedly limited to 4 GB.

     

    Crucial

     

    Other World Computing

     

    SIMBL has caused problems for some people.

     

    SIMBL Uninstall

     

    SIMBL Uninstall (2)     See solution posted by Linc Davis .

     

    Also un-install Sopho.

     

    Sophos Un-install

     

    RIM also causes problems for people. Un-install using the developer’s instructions to make sure you remove all parts of the application.


    Activity Monitor - Mavericks

     

    Activity Monitor in Mavericks has significant changes

     

    Performance Guide

     

    Why is my computer slow

     

    Why your Mac runs slower than it should

     

    Slow Mac After Mavericks

     

    Things you can do to resolve slowdowns  see post by Kappy

  • by Drew Reece,

    Drew Reece Drew Reece Sep 12, 2014 12:28 PM in response to Eric Root
    Level 5 (7,813 points)
    Notebooks
    Sep 12, 2014 12:28 PM in response to Eric Root

    In addition to Eric Root's comments…

     

    These items are running 'kernel extensions'. They modify the OS at a very low level you must remove them correctly or upgrade them to 10.9 compatible versions.

     

    • Soundflower is very old (from 2010).

    Update or remove it - the Installer may have an uninstaller - check the download)

    https://code.google.com/p/soundflower/downloads/list

     

    • Virtualbox is also very old (2010 again) - Update or remove it if you don't use it.

    https://www.virtualbox.org/wiki/Downloads

     

     

    VMWare has a system level background job that is failing - ensure that app is up to date & is 10.9 compatible. If the job doesn't start to work after cleaning & rebooting consider removing it.

     

    I'd second Eric's suggestion to remove all the Blackberry software, there is removal info on these forums search here if you can't see a clear way to uninstall it.

     

    Also make sure ALL the user login items are compatible with 10.9, or update them. They all run when you login - try another user account to see if that is better.

    I suspect you could delete all the login items & slowly add back the ones you need - running them all will not help the limited RAM.

     

    You have two old dotmac background jobs, you can delete them from ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert…

    (To open the hidden user library – hold alt, click the Finders Go Menu > select Library)

     

    P.S.

    I'm not sure you need to run a separate VNCServer? OS X has a compatible VNC server built in (enabled in the Sharing section of System Preferences > remote management > computer settings). Remove that so you have one less item to constantly update (old software can compromise security).

  • by Linc Davis,

    Linc Davis Linc Davis Sep 12, 2014 1:31 PM in response to 3double8
    Level 10 (208,044 points)
    Applications
    Sep 12, 2014 1:31 PM in response to 3double8

    Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The better your description, the better the chance of a solution.

    For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? When did it start to be slow? Did you change anything just before it started? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

  • by 3double8,

    3double8 3double8 Sep 23, 2014 1:33 AM in response to Eric Root
    Level 1 (0 points)
    Sep 23, 2014 1:33 AM in response to Eric Root

    Much appreciated, Eric. Sorry for the delayed response, as I was uninstalling those apps I lost permissions to my home directory. Took me a couple of days to figure that out and fix it. My MAC is much faster, didn't want to spend money buying RAM cuz I'm thinking of selling it anyway.

  • by 3double8,

    3double8 3double8 Sep 23, 2014 1:37 AM in response to Drew Reece
    Level 1 (0 points)
    Sep 23, 2014 1:37 AM in response to Drew Reece

    Thanks Davis. You know what's strange? The fact that I had Soundflower & Virtualbox uninstalled eons ago. I use AppCleaner to uninstall apps. Clearly not doing a good job. I tried to search for it via Spotlight but couldn't find either apps. Not too sure how to proceed now. VNC has been removed, thank you. Hard to tell which of all these apps was slowing down my machine.

    However, I do need the BlackBerry Link software because of my phone backups and all. I uninstalled it for now, I might have to reinstall it when I need it.

  • by 3double8,

    3double8 3double8 Sep 23, 2014 3:12 AM in response to Linc Davis
    Level 1 (0 points)
    Sep 23, 2014 3:12 AM in response to Linc Davis

    All actions on my MBP were super slow all the time, even clicking was slow I'm surprised all the hair on my head is still intact. I cannot recall the exact time it developed this problem because at some point I used to install anything I deemed necessary cuz I had loads of disk space.

    I never received any alerts or error messages. As a techie, I'm embarrassed to say that I have no backup of my data. I'll need a HDD turned into a time machine for this. 

  • by tbirdvet,

    tbirdvet tbirdvet Sep 23, 2014 4:21 AM in response to 3double8
    Level 4 (3,025 points)
    Mac OS X
    Sep 23, 2014 4:21 AM in response to 3double8

    Sophos may be slowing things down.  I removed that on mine and it became more responsive.