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Helpful answers
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Sep 14, 2014 12:50 PM in response to Tom Perkins1by sterling r,Hey there Tom Perkins1,
It sounds like you have 3 downloads that seem to never get out of the Waiting stage. I would recommend starting by deleting the songs from your iTunes library, even if they are grayed out:
http://support.apple.com/kb/HT5772
Mac or PC
- Open iTunes.
- From the Library pop-up menu, choose Music.
- Click Songs in the navigation bar.
- Click the song you want to delete.
- Press Delete on your keyboard.
In iTunes 11 or later, the album cover art will remain visible, but a Download
icon will appear on it to allow you to download the item again (in countries that support this).Note: If you didn't purchase a song from the iTunes Store, you can't download it again for free from iTunes in the Cloud. You might want to back it up somewhere on your computer.
Then go back to your purchased history in the iTunes Store and download them again:
http://support.apple.com/kb/HT2519
Thank you for using Apple Support Communities.
Regards,
Sterling
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Sep 19, 2014 9:54 AM in response to sterling rby Tom Perkins1,I think this is correct, Sterling. Just need to do one more check, long story, to see if they went away. Thanks! I'll give feedback or more questions as soon as it's tweaked.
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Oct 13, 2014 6:22 AM in response to sterling rby Tom Perkins1,Is it me, or can we no longer give points for correct answers? This is twice now I have tried to find the link to say my question is answered and no can find icon.
