Q: upgraded to itunes 11.4 and now it crashes on every sync

Does anyone know if Apple are going to do anything? Has any statement been issued like "we are aware of the issue and are fixing it"?

Glad I found this after spending 5 hours plus sorting out a completely buggered iPhone yesterday and now my ancient iPOD won't sync. Stupidly I'm just rebuilding my library which isn't going to solve the problem as all my content  is still on a NAS Drive. Moving everything back to the C drive is definitely not an acceptable option but abandoning Apple is so it needs to get sorted.

As I said in my post page, I have already spent considerable time with an L3 engineer.

Apple are aware of the issue, but how long it will take them to come up with a fix, build it and test it thoroughly this time is probably days away.

it will probably mean a new iTunes release.

Am running iTunes 11.4.0.18 and iOS8 on Windows-7 64-bit. Encountering the same problem that iTunes crashes when I attempt to sync my iPads and iPhones. Managed to work around this problem by updating apps on the devices themselves by using wifi, rather than updating apps on the computer and then syncing. However, sometimes it works on the first go, but other times, only after several repeats. Apple needs to fix this frustrating bug ASAP!

Same issue here, "iTunes has stopped working" on Win 7 x64 with iTunes 11.4 when I try to sync my 5S after upgrading to iOS8. I cant believe after all these years Apple still has issues with network paths. This isnt the first issue like this.

//edit

oh, and I tried changing my iTunes folder from within iTunes and it didnt fix the issue. I do see however it left all the files in the old directory - so Im moving all 12k files manually to the new location to see if this resolves the issue.

Same here... Apple, is anybody listening? There are multiple threads on the same subject with many others having the same problem!

Don't hold your breath - big companies never listen, especially to a 'minority' like us. Right now Im sitting with an unusable phone and I intend on resolving this one way or another. Waiting for Apple to release an update to iTunes and/or iOS 8 is a waste of time as it will only happen weeks  from now (if you're lucky).

There Are two know work a rounds and both listed on the first page of this discussion

1. Copy you iTunes library down to your C:\ drive and update your settings
2. roll back to an earlier version of iTunes

Yes, as stated above though, simply changing the location for me didnt work. I ended up having to also manually move everything to the new location.
Then, upon iTunes relaunch - it still had the old location saved and my iTunes library was empty. I then closed iTunes, copied the 'itl' file to old location (network location) and relaunched iTunes. Library was back and the 'new location' (my d: local drive) was saved funny enough.
iTunes now appears to be syncing everything...

I've been having the same issue.

Windows 8.1 with my iTunes library stored on a NAS. I use a mapped drive letter rather than the direct network path and iTunes crashes as it attempts to sync applications to the device. I wonder if using an iSCSI share would have worked better.

With NAS devices getting popular, it's strange that iTunes remains one of the few things to completely ignore that a network location is a perfectly valid place to store files that everyone in a household will want to use. It has no mechanism to monitor the contents of the library, so if another user using iTunes on another machine adds music it won't show up in anyone elses library until it is forced to re-scan. Hardly a good example of library management.

I moved the library from the NAS to C: drive and the issue has been fixed. But that is a bad workaround as I had to free up space on my laptop drive and now my library is not getting backed up on the NAS. Wake up Apple!!!

Even if I had 1TB to move my content to I wouldn't just to get around poor software. I got my phone working eventually but its almost at end of contract and my iPOD is due replacement. The current situation does not make me view Apple favourably for replacements.  

I take it still no news on a fix?

You are so right. Apple are too far up their own backsides to respond to the people buying their products. I'm seriously thinking of dropping Apple and going back to other devices, fed up with this aloof stance of theirs.

Hi,

I've been having the same problem on a Windows 7 PC when syncing to iphone.

I've fixed my problem by enabling the Bonjour service which was disabled.

iTunes starts and syncs every time now.

I hope this helps others if you have the same configuration. Good luck.