Help with HDTracks

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Level 1

4 points

Help with HDTracks

Hi-- I just bought an album on HDTracks. The file is apple lossless and it appears and plays fine on iTunes. However, it doesn't upload to my iPod Classic. Any suggestions?

Posted on Sep 13, 2014 1:17 AM

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Answer 1

griff w

Level 4

3,622 points

Sep 15, 2014 12:09 PM in response to Nick13131313

Hi there Nick13131313,

You may need to convert the audio to a supported file format before syncing to your device. Take a look at the articles below for more information.

iTunes: How to convert a song to a different file format

http://support.apple.com/kb/HT1550

iPod classic - Technical Specifications

http://support.apple.com/kb/SP15

Audio support
AAC (16 to 320 Kbps), Protected AAC (from iTunes Store), MP3 (16 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, and 4), Apple Lossless, WAV, and AIFF

-Griff W.

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Answer 2

Jan 15, 2015 10:52 AM in response to Nick13131313

You need to downsample your HDTracks to 48 Khz. The setting 24 bit / 48 Khz seems to be the maximum compatible with iPod/iPhone.

I did this with Bigasoft Audio Converter, which you can download from the OS X app store.

Also, your files must be in ALAC format (which stands for Apple Lossless).

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