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in safari when I click on something, it opens up an ad in new tab

I have an iMac, 2013 model. operating on OS X 10.9.4 and whenever I click on just about everything in safari it opens a new tab with an ad on it.

sometimes the ads are mackeeper or video hosting sites but they are just so annoying! I'm wondering weather I downloaded a virus or something...

how do I get rid of viruses? there seems to be something wrong with my Youtube too, a blank space keeps coming up under the video and every 2 or so seconds it gets bigger so that the comments and video info just keep going down! it also happens on the side where the video suggestions should be!


please help, I'm so frustrated! thanks 🙂

iMac, OS X Mavericks (10.9.4), Safari pop up ads

Posted on Sep 13, 2014 4:50 AM

Reply
38 replies

Jul 18, 2017 6:20 AM in response to daria97but

You might want to consider starting a new discussion. Since this one is marked solved and is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.


Uninstall Kapersky. Its tends to interfere with the computer's operation while providing minimal to no benefit.


Kapersky Uninstall

Sep 13, 2014 5:34 AM in response to lilypilly13

Go step by step and test.


1. If adware is installed without your knowledge,


download AdwareMedic by clicking “Download ” from here


http://www.adwaremedic.com


Install , open, and run it by clicking “Scan for Adware” button to remove adware.


Once done scanning and removing the adware, quit the app by clicking AdMedic in the menubar


and selecting “Quit AdwareMedic”.


2. Safari > Preferences > Extensions


Turn those off and try Safari.


3. Safari > Preferences > Privacy > Cookies and other website data:


Press “Remove all website data” button.

Sep 13, 2014 11:07 AM in response to lilypilly13

You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.

Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

/Library/LaunchAgents/com.vsearch.agent.plist

Right-click or control-click the line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.

Repeat with each of these lines:

/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist

Restart the computer and empty the Trash. Then delete the following items in the same way:

/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin

Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.

From the Safari menu bar, select

Safari Preferences... Extensions

Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.

Reset the home page and default search engine in all the browsers, if it was changed.

This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.

You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Oct 2, 2014 5:57 AM in response to Linc Davis

Thanks very much Linc Davis - your info was brilliant and has solved the problem. The files where installed on the 27th Sept 2014. Although I don't knowingly do "illegal" or "pirating" I wondered how I got infected. Well on the 27th Sept I watched Everton/Liverpool Derby on VIP Box website - looked dodgy and as it turned out, it was. Must have clicked something I shouldn't. Lesson learned and once again thanks for the posting, you're a star.

in safari when I click on something, it opens up an ad in new tab

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