catherinemac

Q: is there malware on my account that needs to be removed so I am no longer a target for phishing emails?

Over the past few days I continue to receive a number of phishing emails regarding unusual activity on my iTunes account.  I recognize these emails as fraudulent and have checked the purchase history on my account just to be sure, but wonder what I can do to stop the emails. 

 

Is there malware on my account that needs to be removed so I am no longer a target for phishing? 

iMac (21.5-inch Mid 2011), OS X Mavericks (10.9.3)

Posted on Sep 13, 2014 2:30 PM

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Q: is there malware on my account that needs to be removed so I am no longer a target for phishing emails?

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  • by Kappy,Helpful

    Kappy Kappy Sep 13, 2014 2:40 PM in response to catherinemac
    Level 10 (271,850 points)
    Desktops
    Sep 13, 2014 2:40 PM in response to catherinemac

    There is little you can do to stop them. I would just configure your spam filter to do away with them. Everyone gets this crap. Just learn to check them out carefully before you click on anything. That's what will cause you to get malware.

     

    Helpful Links Regarding Malware Problems

     

    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.

     

    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      OS X Mavericks- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

     

    From user Joe Bailey comes this equally useful advice:

     

    The facts are:

     

    1. There is no anti-malware software that can detect 100% of the malware out there.

    2. There is no anti-malware that can detect everything targeting the Mac.

    3. The very best way to prevent the most attacks is for you as the user to be aware that

         the most successful malware attacks rely on very sophisticated social engineering

         techniques preying on human avarice, ****, and fear.

    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

        your computer is intended to entice you to install their malware thinking it is a

        protection against malware.

    5. Some of the anti-malware products on the market are worse than the malware

        from which they purport to protect you.

    6. Be cautious where you go on the internet.

    7. Only download anything from sites you know are safe.

    8. Avoid links you receive in email, always be suspicious even if you get something

        you think is from a friend, but you were not expecting.

    9. If there is any question in your mind, then assume it is malware.

  • by MadMacs0,Solvedanswer

    MadMacs0 MadMacs0 Sep 13, 2014 6:36 PM in response to catherinemac
    Level 5 (4,801 points)
    Sep 13, 2014 6:36 PM in response to catherinemac

    catherinemac wrote:

     

    Is there malware on my account that needs to be removed so I am no longer a target for phishing?

    No, there is no currently known malware that would result in this. I don't think I know a single Mac user that doesn't receive at least a few such spam messages. There has been a noticeable increase, probably due to the amount of media coverage that Apple and iCloud have recently received.

     

    Once they have harvested your e-mail address, you should expect to see them periodically until you change addresses. I even get some sent to accounts that I have never sent a single message from.