Lizzihoops

Q: URGENT HELP! NEED TO GET RID OF MACKEEPER VIRUS BUT ACCIDENTALLY ALREADY MOVED IT TO TRASH AND EMPTIED TRASH BEFORE KNOWING THAT I NEEDED TO UNINSTALL IT THE RIGHT WAY!

accidentally downloaded mackeeper and once i found out it was a virus immediately i moved it to the trash and emptied the trashbin asap. i had to force emptied trash bin thinking that would get rid of it. after many popups i realized it wasnt gone and i found articles saying it had to be uninstalled step by step but i have no access of finding the mackeeper application. please help! im trying to do my physics hw lol.

MacBook Pro, Mac OS X (10.7.5)

Posted on Sep 13, 2014 3:49 PM

Close

Q: URGENT HELP! NEED TO GET RID OF MACKEEPER VIRUS BUT ACCIDENTALLY ALREADY MOVED IT TO TRASH AND EMPTIED TRASH BEFORE KNOWING THAT I ... more

  • All replies
  • Helpful answers

Previous Page 2 of 3 last Next
  • by Kurt Lang,

    Kurt Lang Kurt Lang Mar 16, 2015 1:38 PM in response to dianeoforegon
    Level 8 (37,706 points)
    Mar 16, 2015 1:38 PM in response to dianeoforegon

    Yes! That's right. Forgot about that. Thanks for nothing, Oracle.

  • by Kristen322,

    Kristen322 Kristen322 Mar 23, 2015 3:39 AM in response to dianeoforegon
    Level 1 (0 points)
    Mar 23, 2015 3:39 AM in response to dianeoforegon

    just had the same adware issue and used adwaremedic. I was prompted to restart my computer, which I did, but after logging in I get two windows popping open about my keychain. The first says ' the system was unable to unlock your login keychain' and gives me three options : continue login, create new keychain and update keychain password. The second window lists various programs that want use my login keychain such as com.apple.icloudhelper.xpc, accountsd, identityservicesd, cloudd, etc.

     

    any idea why this is happening and how i should proceed? Thanks in advance!

  • by yiandog13,

    yiandog13 yiandog13 Mar 31, 2015 5:06 PM in response to dianeoforegon
    Level 1 (0 points)
    Mar 31, 2015 5:06 PM in response to dianeoforegon

    thank you so much! you really saved my bacon

  • by dianeoforegon,

    dianeoforegon dianeoforegon Mar 31, 2015 5:54 PM in response to Kristen322
    Level 5 (5,298 points)
    Mar 31, 2015 5:54 PM in response to Kristen322

    Open Keychain Access in Applications/Utilities to update the password.

     

    If keychains are not visible in the left column, choose View > Show Keychains.

    Select a keychain in the Keychains list, and click the lock icon at the top of the window to lock or unlock the keychain.

     

    If a dialog asks you for a password, enter your keychain password.

  • by Steve Canon,

    Steve Canon Steve Canon Apr 1, 2015 3:55 PM in response to dianeoforegon
    Level 1 (0 points)
    Apr 1, 2015 3:55 PM in response to dianeoforegon

    Thanks. This helped me as well. Durn malware.

  • by RobertZavas,

    RobertZavas RobertZavas May 5, 2015 9:09 AM in response to Lizzihoops
    Level 1 (0 points)
    May 5, 2015 9:09 AM in response to Lizzihoops

    Hello, this is the best solution I had after searching daily for a month. It's called AdwareMedic !

    I was also trying to locate files :

    Home/Library/Caches/com.zeobit.MacKeeper ::::not Exist

    Home/Library/Caches/com.zeobit.MacKeeper.Helper ::::not Exist

    Home/Library/LaunchAgents/com.zeobit.MacKeeper.Helper ::::not Exist

    Home/Library/LaunchAgents/com.zeobit.MacKeeper.plugin.Backup.agent ::::not Exist

    Home/Library/Preferences/com.zeobit.MacKeeper.plist ::::not Exist

    Home/Library/Preferences/com.zeobit.MacKeeper.Helper.plist ::::not Exist

     

    without getting hit , even they looked at Activity Monitor !

    I deleted files that had nothing to do with the name of that said ZeoBIT

    or MacKeeper ! It is very good and I've taken the time to share it with you

    since I was desperate many days !

     

    files found:

    Home/Library/Preferences/com.6d881edf12530991fd.plist

    Home/Library/LaunchAgents/com.6d881edf12530991fd.plugin.Backup.agent

    Home/Library/Preferences/com.Help.Helper.plist

    Home/Library/Caches/com.Agent

    ...

    .....

    .........

    It is different and discrete with names taken


    Download here....

    Screen Shot 2015-05-05 at 10.43.51.png

  • by dianeoforegon,

    dianeoforegon dianeoforegon May 5, 2015 9:44 AM in response to RobertZavas
    Level 5 (5,298 points)
    May 5, 2015 9:44 AM in response to RobertZavas

    Names used by MacKeeper is a moving target. They are constantly changing the names so users can't find the files to remove.

     

    I agree Adware Medic is the best solution out there. The author, Thomas Reed is constantly working on keeping it updated and adding new threats to remove.

     

    Adware Medic is donationware. Please donate to support this valuable resource.

  • by Kurt Lang,

    Kurt Lang Kurt Lang May 5, 2015 10:16 AM in response to RobertZavas
    Level 8 (37,706 points)
    May 5, 2015 10:16 AM in response to RobertZavas

    Just to note, AdwareMedic won't help in the least with the removal of MacKeeper (not to be confused with popup ads touting the purchase of MacKeeper). Its function is to remove adware, which it is very good at. MacKeeper needs to be removed by other methods.

  • by RobertZavas,

    RobertZavas RobertZavas May 5, 2015 10:21 AM in response to Kurt Lang
    Level 1 (0 points)
    May 5, 2015 10:21 AM in response to Kurt Lang

    to me it has worked great! AdwareMedic.

    problems :

    1. no pictures in google chrome look .

    2. open offer pages

    3. erase history clean cache but is useless

    4. not find MacKeeper running on the computer

    5. any name seems to MacKeeper .

     

    I can now go online without any problem ! It is the best

  • by Kurt Lang,

    Kurt Lang Kurt Lang May 5, 2015 10:44 AM in response to RobertZavas
    Level 8 (37,706 points)
    May 5, 2015 10:44 AM in response to RobertZavas

    What it did then was remove adware you had inadvertently installed. Some of the ads were to push you to purchase MacKeeper. That's what you were seeing. MacKeeper itself wasn't installed on your Mac. But yes, adware is highly annoying!

  • by Alexmacpro,

    Alexmacpro Alexmacpro Jun 5, 2015 9:43 AM in response to Lizzihoops
    Level 1 (0 points)
    Jun 5, 2015 9:43 AM in response to Lizzihoops

    Hi there, this worked for me, I don't know if its complete out but the pop ups stop, hope this helps. I did all 3 steps before opening Safari again.

     

    To start, open Finder. The press Command + Shift + G, or in the menu bar, select Go > Go to Folder. Type the following file path:


    ~/Library/Preferences


    Look for a file named com.apple.Safari.plist, and drag it to the trash. Then restart your Mac. After it reboots, try launching Safari. A new preferences file should have been automatically created, so no more action is required on your part, and the pop-up should now be gone.


    Another file you can try removing if you still don't see a change, is com.apple.Safari.savedState, which can be found in:

     

    ~/Library/Saved Application State


    One last file to remove, if removing the above files didn't solve your problem, is named LastSession.plist. It is found in:


    ~/Library/Safari




  • by marcos 0..0,

    marcos 0..0 marcos 0..0 Jul 27, 2015 5:44 PM in response to dianeoforegon
    Level 1 (0 points)
    Jul 27, 2015 5:44 PM in response to dianeoforegon

    Thank you very much!

  • by bigtoady,

    bigtoady bigtoady Jul 28, 2015 8:54 AM in response to dianeoforegon
    Level 1 (0 points)
    Jul 28, 2015 8:54 AM in response to dianeoforegon

    the app cleaner really helped me get rid of mackeeper so easy to use ty

  • by dianeoforegon,

    dianeoforegon dianeoforegon Jul 28, 2015 6:05 PM in response to bigtoady
    Level 5 (5,298 points)
    Jul 28, 2015 6:05 PM in response to bigtoady
  • by joshjames12,

    joshjames12 joshjames12 Jul 31, 2015 6:09 AM in response to dianeoforegon
    Level 1 (0 points)
    Jul 31, 2015 6:09 AM in response to dianeoforegon

    FINALLY!!!!! had this problem for months!!!! could not find a fix for the life of me. lol but finally this fixed it, allll heil adware medic!!!! LOL

Previous Page 2 of 3 last Next