Bought the iPhone 6 without creating an apple ID or account....

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Level 1

8 points

Bought the iPhone 6 without creating an apple ID or account....

So I Just Purchased 2 iPhone 6's on Friday and I at the end, instead of adding a password to create a free account, I just checked out as a guest. Dumb, I know. Now I am trying to modify the order, and it is asking me to sign in to my account.

I created an apple ID with the same email address, but it will not grant access to my account for that order...

The signed in account does not have access to this order.

Any help would be greatly appreciated. I am on hold now for over an hour trying to get through to apple..

Posted on Sep 13, 2014 9:38 PM

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Answer 1

productred Author

Level 1

8 points

Sep 13, 2014 10:10 PM in response to lizdance40

Thanks anyway

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Answer 2

lizdance40

Level 4

2,424 points

Sep 13, 2014 9:48 PM in response to productred

You made a purchase, that's all. You don't have the phone yet, no need for an Apple ID. Did you get an emailed receipt? It should have links to your order.

The Apple ID will be needed to download iTunes and set up your phone when it arrives.

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Answer 3

productred Author

Level 1

8 points

Sep 13, 2014 10:09 PM in response to productred

So after being on hold for 90 Min, I basically found out that if you checkout as a guest, you can't cancel or modify the order online. Bam!

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