green light amber light blinking

I would like to know, do you think i have too have my receipt when i go back too the apple store to try to replace my ipod shuffle? I have it for less than a year. The green and amber light blinks back and forth when i push the play button. I don't know what's wrong, nothing plays and i don't hear nothing.

mac mini 1.25GHz PowerPC G4 10.4.6 512 mb DDR SDRAM, Mac OS X (10.4.6)

Posted on Sep 20, 2006 12:13 PM

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9 replies

Sep 20, 2006 8:39 PM in response to warren Shields

OH my GOOSH this happen to me my trusty ishuffle was working so perfectly and then I upgraded to itunes 7 and BAMM i got this freakin light show.I have since returned to the store and got no help was on line same then called and wow I waited 3 hours for someone to tell me that they need to redirect me OH MY GOOSH PLEASE APPLE HELP US ALL WE NEED HELP !!!!

Sep 21, 2006 11:16 AM in response to OOCH

same here - original shuffle
using itunes 7
updated to latest ipod sw 1.1.4

power cycled it, reset it to factory, removed all songs, nada.

Every time I plug it in to usb, itunes asks what I want to name it.

unplug it, hit play, "freaking green and yellow led light show."

you killed my shuffle! note, it also reports as being a 564.32 GB device.

1/2 terabyte? yeah, that would be nice if it worked...

Oct 12, 2006 6:26 PM in response to warren Shields

I also experienced the blinking Amber and Green flashing lights and after many hours of frustration and going to the Apple store in Tampa International Mall (which was no help & were very rude) I finally got help from a technical gut at work (Mr. Mitela) which fixed my problem & my IPOD shuffle works now.

Below are the steps I took:

DO NOT HAVE YOUR IPOD SHUFFLE connected to your USB connection to your computer until mentioned below:

1) Uninstall both Itunes and IPOD for Windows 2006-03-23.

Go to My Computer, Control Panel, Add or Remove Programs, locate ITunes 6.0.4.2 (or the version you have) click on it and then click on the 'Change/Remove' button. Then follow the same steps to uninstall IPOD for Windows 2006-0323.

2) Restart your computer. Then reinstall your IPOD & Itunes software (CD that came with IPOD.

3) Then go to apple.com, click on the IPOD+ ITunes tab on top, click on the DOWNLOAD tab on top of screen, then select your Operating System (Windows or MAC OS), then click on DOWNLOAD Itunes 7.0.1 - Free button.

4) Once this is all done RESTART your computer again.

5) Now click on the Itunes ICON that is on your DESKTOP.

6) Now connect your IPOD Shuffle to your USB (to your computer) make sure that your IPOD Shuffle is OFF (on the back of it slide it until no Green is showing).

7) WAIT until it prompts you and on the it top gives you a "Settings" tab.

8) CLICK on the Settings tab and RESTORE your IPOD Shuffle from Itunes (Note: I tried restoring my IPOD from the IPOD software & it kept failing & was not successful)

9) WAIT until it says that the RESTORE was successful.

10) **IMPORTANT INFORMATION ** By your IPOD Name (the name you gave it) on the right side there is an arrow that goes up & down that when you place your cursor over it (reads EJECT). You MUST CLICK on this to EJECT (closeout) your IPOD Hardware "BEFORE" you take out your IPOD Shuffle.

11) Now Closeout Itunes and then reopen it up.

12) Once Itunes is OPEN then get your IPOD Shuffle & now slide the back down so now you can see the Green & IPOD is on.

13) Connect your IPOD shuffle to your USB (your computer).

Wait a little while, you will get some prompts with some questions you need to answer and then it should automatically begin to load any music that you had save in your Music Library. Wait UNTIL it says that its Complete on the middle top of the page.

14) Now disconnect your IPOD Shuffle and press the middle button on the front (hold it down for about 1 second) and the green light should stay on and music should start playing.

I really hope that this solution helps you guys... I am "not" sure why Apple does not have this information anywhere listed nor does it ever mention the flashing amber & green lights in the Manual. Obviously this is a BUG (DEFECT) that their system test group did not find therefore the consumers are all having to deal with this issue and find a solution on their own.

Good Luck!

Oct 23, 2006 8:16 PM in response to warren Shields

Many others have had this issue.

Just look at:

http://discussions.apple.com/thread.jspa?threadID=612815&tstart=0
http://discussions.apple.com/thread.jspa?threadID=637360&tstart=0
http://discussions.apple.com/thread.jspa?threadID=176568&tstart=0
http://discussions.apple.com/thread.jspa?threadID=677572&tstart=0

I've been tracking this issue for some time now and created a web site dedicated to this recurrent problem, as well as a petition with quite a few signatures on it so far. The point is to get Apple to at least acknowledge there is a problem.

The web site is:

http://shufflersunite.blogspot.com/

Look on this web site for the petition URL.

Good luck to all!

Nov 27, 2006 7:04 AM in response to warren Shields

Try this for last...... Strictly for ipod shuffle 512, 1ST generation
http://www.apple.com/support/downloads/ipodshuffleresetutility10forwindows.html

or

Solution for iPod shuffel 512 not working (Green and Amber light blinking ), recommended
(This is an apple bug - thousands have the same problem

If the problem of green and amber light is still there with some people pl try this

http://www.manythings.org/shuffle/


1 set your ipod preferences on max data usage as shown on site

2 set off the option that open ipod in itunes when connected

3 get rebuild.py from net (exe) and put it on your base directory of ipod and run it, info is given on above site,
every time u edit the songs directory hit the above file

Otherwise product is really excellent
If you get solved mail on ravishraorane@hotmail.com , INDIA
thanks

ENJOY _!!!

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green light amber light blinking

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