My iphone5s won't send or receive picture messages through wifi only through cellular data. Please help

How can I get my iphone5s to send and receive picture messages when on wifi? To send or receive picture messages I have to turn off my wifi and turn on my cellular data. My carrier is AT&T. My phone is not new although I bought it new about 6 months ago. I've tried everything! Please help! Thank you

iPhone 5s, iOS 7.1.2

Posted on Sep 14, 2014 7:46 AM

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2 replies

Sep 16, 2014 6:51 AM in response to Hotjojo70

Hello Hotjojo70,


Thanks for using Apple Support Communities.


Below are the requirements to send and receive MMS. Wi-Fi only does not support the sending of MMS, as it requires a cellular data connection.


If you can't send and receive MMS

You will need these to send and receive MMS:

  • An iPhone 3G or later
  • iOS 3.1 or later
  • A cellular data connection (MMS isn't available if you're using only Wi-Fi)
  • A domestic MMS plan from your cellular provider. You might need an international messaging plan to send MMS to an international contact (Contact your carrier for more information.)
  • A roaming MMS when using a cellular provider's network that is different from your billing cellular provider's network (Learn more about roaming and contact your carrier for more information.)


iOS: Troubleshooting Messages

http://support.apple.com/kb/TS2755


Take care,

Alex H.

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My iphone5s won't send or receive picture messages through wifi only through cellular data. Please help

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