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Ipad 4: touch screen stopped working. Any suggestion?

I have an ipad 4 64 wifi. The touch screen stopped working. I tried rebooting and recovering the ios but still doesn't work. Any suggestion?

iPad, iOS 7.1.2

Posted on Sep 14, 2014 7:07 AM

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4 replies

Sep 14, 2014 7:53 AM in response to miando

Rebooting? Like this?


Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.


Recovering the iOS...meaning restoring the device? Did you restore as new or from a backup? If from a backup, perhaps you should try to restore as new.


If you have restored the iOS and restored as new, there really isn't anything else that you can do. Take the iPad to an Apple Store and let them evaluate the device.


One last question.... You don't have some sort of cover or screen protector on the device that could be causing problems do you? I have been in discussions like this and have gone back and forth for two days when the OP finally made a remark to the effect of " I wonder if my screen protector is causing this?" 😠

Sep 14, 2014 10:05 AM in response to miando

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430


Frozen or unresponsive iPad

Resolve these most common issues:

• Display remains black or blank

• Touch screen not responding

• Application unexpectedly closes or freezes

http://www.apple.com/support/ipad/assistant/ipad/


iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response

http://support.apple.com/kb/ts1827


iPad Frozen, not responding, how to fix

http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/


iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad

http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad


Black or Blank Screen on iPad or iPhone

http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/


What to Do When Your iPad Won't Turn On

http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm


iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281


iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274


 Cheers, Tom 😉

Ipad 4: touch screen stopped working. Any suggestion?

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