New Epson WF 7620 will not print with Macbook Air, receive "Print File Was Not Accepted" message.

Hello! To anyone who tries to help me, thank you in advance!


I brought home a new Epson WF 7620 yesterday and did all the necessary stuff, installing it with my Macbook Air (Mac OS X ; 10.7.4.). I installed the software from the site, added the printer to my printer list, enabled "print sharing" and connected it to my wifi network. I am trying to use it wirelessly.


I tried to print a test page of a regular PNG image, but I am receiving the "Print File Was Not Accepted" message in my printer queue. I have changed the file type a couple times to JPG and PDF but more of the same. I have also reset the printer, and have repaired the disk permissions in the Disk Utility to try and get it to work.


None of this seems to be working, suggestions very appreciated!


Thanks


MP

MacBook Air, Mac OS X (10.7.4)

Posted on Sep 14, 2014 10:25 AM

Reply
13 replies

Sep 14, 2014 1:26 PM in response to PrinterMaccer

Try Linc's suggestion first. That should cure your issue. If not, here's something else to consider:


PrinterMaccer wrote:


I installed the software from the site ...

Apple keeps a set of current software for Epson printers. You should start by going to System Preferences > Printers & Scanners and delete the printer from the list (using the "-" key). Then download Apple's software version from here:

Epson Printer Drivers v2.18 for OS X


Finally, set up the printer as shown here:

OS X: Connecting a Wi-Fi printer to your Wi-Fi network

Nov 3, 2014 12:58 PM in response to Djahouli

I bought one today, installed it and added the printer to an iMac, a MacBook Pro (both 2009) and a 2012 MacBook Air as well as my iPhone 6+


All Mac's prints using 'secure airprint', the iPhone prints using AirPrint.


Scanning also works for the Macs.


I did not install anything - just added the printer from the preference pane (it was visible as a 'nearby' printer).


I am running 10.10 on the Mac's and 8.1 on the iPhone


Regards

Michael

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New Epson WF 7620 will not print with Macbook Air, receive "Print File Was Not Accepted" message.

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