I have forgotten my password and tried to recover my ipod through iTunes
how ever I was unable to contact iTunes servers and couldn't reset my ipod
this is probably because airplane mode is on and the ipod has no wifi to connect to apple
what do I do? How do I turn off airplane mode if my ipod is locked?
ipod 4th gen ios6.1.6
iPod touch, iOS 6.1.6
Hey Jt305,
Thanks for the question. After reviewing your post, it sounds like you forgot the password to the device. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Use recovery mode
Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
- Disconnect all cables from your device.
- Turn off your device.
- Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
- Continue holding the Home button until you see the Connect to iTunes screen.
- iTunes will alert you that it has detected a device in recovery mode.
- Click OK, then restore the device.
Thanks for using Apple Support Communities.
Have a nice day,
Mario
Ipod locked airplane mode
