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All replies
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Helpful answers
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Sep 14, 2014 5:03 PM in response to hhh5793by Kappy,Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
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Sep 14, 2014 5:26 PM in response to Kappyby hhh5793,i download app and still have little video ad window that appears. how do i get rid of this? the site it refers to is http://www.bnvdrs.com/ what is this?
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Sep 14, 2014 5:54 PM in response to hhh5793by MadMacs0,hhh5793 wrote:
today this popup started.
What popup. Please post a screenshot that shows it but do not include any private information.
Start a reply to this message and either use the camera icon or drag the image file into the editing window to upload it. You can also include text in the reply.
i download app
I assume you mean AdwareMedic? Did you run it? Did it find anything?
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Sep 14, 2014 7:46 PM in response to Kappyby hhh5793,yes i did and i think i fixed it. it was a gaming site.