tmilli23

Q: how to clean up without mackeeper

I have OS X 10.9 and have experienced continuous pop ups from mackeeper that will literally not stop. Is there a program other than mackeeper to download? I tried onyx but no luck there either.

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.4)

Posted on Sep 14, 2014 1:41 PM

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Q: how to clean up without mackeeper

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  • by Kappy,

    Kappy Kappy Sep 14, 2014 1:45 PM in response to tmilli23
    Level 10 (271,850 points)
    Desktops
    Sep 14, 2014 1:45 PM in response to tmilli23

    Helpful Links Regarding Malware Problems

     

    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.

     

    Do NOT install a utility like Mac Keeper. If you have see: How to Remove MacKeeper.

     

    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      OS X Mavericks- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

     

    From user Joe Bailey comes this equally useful advice:

     

    The facts are:

     

    1. There is no anti-malware software that can detect 100% of the malware out there.

    2. There is no anti-malware that can detect everything targeting the Mac.

    3. The very best way to prevent the most attacks is for you as the user to be aware that

         the most successful malware attacks rely on very sophisticated social engineering

         techniques preying on human avarice, ****, and fear.

    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

        your computer is intended to entice you to install their malware thinking it is a

        protection against malware.

    5. Some of the anti-malware products on the market are worse than the malware

        from which they purport to protect you.

    6. Be cautious where you go on the internet.

    7. Only download anything from sites you know are safe.

    8. Avoid links you receive in email, always be suspicious even if you get something

        you think is from a friend, but you were not expecting.

    9. If there is any question in your mind, then assume it is malware.

  • by John Galt,

    John Galt John Galt Sep 15, 2014 10:38 AM in response to tmilli23
    Level 9 (50,424 points)
    Mac OS X
    Sep 15, 2014 10:38 AM in response to tmilli23

    You may have inadvertently installed adware. Eradicating it is simple. For an explanation or how this may have occurred, how to avoid it in the future, and for one possible solution read How to install adware.


    Do not use Onyx or any similar "cleaning" utility to fix the problem. It won't work and is likely to cause additional, unrelated problems.