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I have a Canon Pixma MP500 scanner printer, is there a driver that can be loaded that is compatible with OSX v10.9.4?

I have a Canon Pixma MP500 scanner printer, is there a driver that can be loaded that is compatible with OSX v10.9.4?

MacBook Pro with Retina display, OS X Mavericks (10.9.4)

Posted on Sep 15, 2014 4:27 AM

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13 replies

Sep 16, 2014 2:20 PM in response to Pam and Andy

Pam and Andy wrote:


Is there anything else out there?

Canon Australia has the MP500 printer driver and TWAIN scanner driver for OS X 10.7. Both of these drivers can be installed on 10.9, although as they are not signed you will need to bypass Gatekeeper to install them. To do so, Control-click on the respective installer and select Open from the menu that appears. You will then get the option to install the driver.


Note that you cannot use Image Capture or Preview using the TWAIN driver. Support for this driver language was removed from 10.9 and only ICA is supported. So you would need to look at getting a TWAIN-based scanning application if you wanted to scan from the MP500.

Sep 16, 2014 11:38 PM in response to greg sahli

greg sahli wrote:


So you mean that Ellert's TWAIN SANE requires that you buy a scanning app?

No Greg. Bad wording on my behalf. I should have said that if they use the MP500 TWAIN driver instead of TWAIN SANE, then they will need to obtain a scanning application that supports TWAIN. Canon has the MP Navigator scanning application that ships with the printer, but it was also last released for 10.7 and I'm not sure if it will install on 10.9 or function correctly if it does install.

Sep 19, 2014 7:43 AM in response to greg sahli

Hi Greg, well it has taken me several days to work out what you were talking about seeing as how I am so computer illiterate, but I have finally managed to sort out the printing using the Gutenprint driver - it works like a dream. Thanks very much


However I am not having much luck with the Twain Sane driver... is there anything else that I could try to use??

Nov 28, 2014 4:16 AM in response to PAHU

Thanks, PAHU, for providing the Australian site for the Canon driver. I have an MP500 and it still seemed to print fine after I downloaded Yosemite. However, as others have reported, the MP Navigator no longer performed normally in scanning. The "Save As" keys didn't align and therefore didn't work but one could still scan using an alternative method ("Scan with scanner driver" button).


In any case, my hard drive subsequently failed on this 2010 27" iMac and when it was replaced the tech installed Yosemite 10.10.1. Just tried printing this evening and it wouldn't. Advised I needed undefined "software." Got various error messages. Went to Google and read this and downloaded that to no avail. Tried the Gutenprint driver but it too didn't work. Latest error was "stopping job because the scheduler could not execute a filter." Had no clue what that meant! System info listing for the printer (under About this Mac, System Info) lacked any reference to permissions or a printer utility version (but I didn't notice or know significance of omissions). Finally I downloaded from the Australian site, just the print driver 10.51.2. The printer then printed!!! (The MP Navigator scanner remains flawed but works by clicking "Scan with scanner driver" rather than the normal way.) I'm holding my breath that things will continue to work.


Thanks again, PAHU, for your help, and Greg and Pam and Andy too!

I have a Canon Pixma MP500 scanner printer, is there a driver that can be loaded that is compatible with OSX v10.9.4?

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