Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error 2755?

How's that for a unique problem?

First of all, I never could get iTunes 6 to even start installing so this is a step forward, haha, as I actually managed to get the PROGRAM to crash rather than the installation... these are the problems:

- At least three copies of msiexec.exe appear during installation, and it's only when I end one of those (has to be the right one) that the installation even starts -- found this out by a fluke.

- After that it gets to the end of the installation, where it tells me that it could not create the values WinVersion and ActiveX for HKEY LOCALMACHINE\Software\Apple Computer, Inc\QuickTime and to check that I have proper access and such. (Yes, am logged in as admin.)

- Finally it gives me error 2755, saying "There might be a problem with the installation package". At times it skips step two and goes directly here at the beginning of the update and sometimes it never gets here but ends after the value thing.

All error messages are paraphrased as I'm running the installation in Swedish; hope it makes sense anyway. Would be delighted if anyone could tell me why it does this! Have tried lots of different things but no luck. Most tedious,

IBM ThinkPad A21p Windows 2000

Posted on Sep 20, 2006 1:59 PM

Reply
1 reply

Oct 18, 2006 2:25 PM in response to tovels

I don't think anyone else has had this problem but posting it here just in case.

------------

- After that it gets to the end of the installation, where it tells me that it could not create the values WinVersion and ActiveX for HKEY LOCALMACHINE\Software\Apple Computer, Inc\QuickTime and to check that I have proper access and such. (Yes, am logged in as admin.)

------------

I clicked on "ignore" and then manually added those values in regedt32 -- voila, up and running.

IBM ThinkPad A21p Windows 2000

Error 2755?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.