HT201363: About Apple ID security questions

Learn about About Apple ID security questions
hallboy1984
Level 1 (4 points)

Q: i forget the answer security questions


hi

i forget the answer for security questions and i need the answer

iPhone 5, iOS 7.1.1

Posted on Sep 15, 2014 1:20 PM

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hallboy1984

Q: i forget the answer security questions

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  • by ssschmidt,Helpful

    ssschmidt ssschmidt Sep 15, 2014 1:25 PM in response to hallboy1984
    Level 5 (4,793 points)
    Sep 15, 2014 1:25 PM in response to hallboy1984

    http://support.apple.com/kb/HT5312

     

     

    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)

     

     

    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.

     

     

    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security

     

     

    HTH