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My I pad screen is black and unresponsive. It has gray lines moving down it. How can i get it fixed?

My Ipad is not responding and the screen is black with the odd gray line moving down it. I have tried the reboot as suggested by others but there is no response. The screen is not damages as far as I can see. Is this fixable?

iPad 2

Posted on Sep 16, 2014 5:19 AM

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2 replies

Sep 16, 2014 5:34 AM in response to Kaiem

You can try hooking it up to a computer and restoring it. Or you can keep trying the reset. Holding down the sleep and home keys for about 20 seconds and see if you can force it to reboot.


Anecdotally, some have had success turning their iPad over and giving hte back a couple of good smacks. The guts of an iPad are largely the battery and controlling chips. If the chips are jarred loose, sometimes a smack can jar them back into place. Of course, it can also push your iPad to the point of no return and completely break it. So it's an action you take at your own risk.


if your device is still under warranty, I'd just try the reset and restore and if those don't work, make an appointment at your local apple store and have them check it out.

Sep 16, 2014 5:44 AM in response to Kaiem

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430


Frozen or unresponsive iPad

Resolve these most common issues:

• Display remains black or blank

• Touch screen not responding

• Application unexpectedly closes or freezes

http://www.apple.com/support/ipad/assistant/ipad/


iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response

http://support.apple.com/kb/ts1827


iPad Frozen, not responding, how to fix

http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/


iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad

http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad


Black or Blank Screen on iPad or iPhone

http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/


What to Do When Your iPad Won't Turn On

http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm


iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281


iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274


 Cheers, Tom 😉

My I pad screen is black and unresponsive. It has gray lines moving down it. How can i get it fixed?

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