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I'm facing a problem with my ipad3 importing picture from ipad to my windows PC,my pc says port problem..What should I do?

my ipad is 3rd generation+cellular. ios7.1.2 .storage capacity 13.2 GB
the problem i'm facing is when i insert my ipad to my pc the autoplay option is not appearing as a result i'm not able to take pics from ipad to pc,,,,generally autoplay option appears & i used to take pics but now i cant..I went to device manager option & there i discover some random port problem.what should i do?

iPad, iOS 7.1.2

Posted on Sep 16, 2014 11:28 AM

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Question marked as Best reply

Posted on Sep 16, 2014 2:58 PM

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430


How to Transfer Photos from an iPad to a Computer

http://www.wikihow.com/Transfer-Photos-from-an-iPad-to-a-Computer


Importing Personal Photos and videos from your iOS device to your computer.

http://support.apple.com/kb/HT4083


iTunes: Frequently asked questions about viewing and syncing videos

http://support.apple.com/kb/HT2729


Also check out the Photo Manager Pro app.

https://itunes.apple.com/us/app/photo-manager-pro/id393858562


Check out the Feem WiFi File Transfer app

https://itunes.apple.com/us/app/feem-wifi-file-transfer-free/id596378699?mt=8


 Cheers, Tom 😉

3 replies
Question marked as Best reply

Sep 16, 2014 2:58 PM in response to alpha007

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430


How to Transfer Photos from an iPad to a Computer

http://www.wikihow.com/Transfer-Photos-from-an-iPad-to-a-Computer


Importing Personal Photos and videos from your iOS device to your computer.

http://support.apple.com/kb/HT4083


iTunes: Frequently asked questions about viewing and syncing videos

http://support.apple.com/kb/HT2729


Also check out the Photo Manager Pro app.

https://itunes.apple.com/us/app/photo-manager-pro/id393858562


Check out the Feem WiFi File Transfer app

https://itunes.apple.com/us/app/feem-wifi-file-transfer-free/id596378699?mt=8


 Cheers, Tom 😉

I'm facing a problem with my ipad3 importing picture from ipad to my windows PC,my pc says port problem..What should I do?

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