Q: won't let me reset my iphone 5 bc my ID and password are messed up

I am trying to sell my phone and reset it but it keeps popping up that i need to enter my apple ID password and then my icloud password, none of my passwords are working, is there an easy way apple can just reset it for me. i am so sick of apple right now.

Posted on Sep 16, 2014 10:35 AM

I have this question too

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by King_Penguin,

King_Penguin Sep 16, 2014 12:06 PM in response to courtney.hammer@woodslawyers.c
Level 10 (135,710 points)

iTunes

Sep 16, 2014 12:06 PM in response to courtney.hammer@woodslawyers.c

If your current password isn't being accepted then try : iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud

Or (and if the phone is online) have you tried logging into your iCloud account using your current password via http://www.icloud.com and removing the phone from your account via that ?
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Q: won't let me reset my iphone 5 bc my ID and password are messed up

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by King_Penguin,

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