colors on monitor do not match printer colors

Ok, guys, I'm desperate. Have worked about 24 hours now trying to get what I see on my screen to be what comes out of the printer.

Using MBP 10.9.4, Epson 2200 and 490, in Seashore, Preview, ColorSync Utility, Splashup Light, etc, etc. Unfortunately, Photoshop is too expensive so reduced to these other apps. Have tinkered, calibrated monitor, read everything I can find online on the matter and nothing I do helps. The Image is dull and the colors are off. It's as tho a wash of something like tan was applied to the image.User uploaded file

this is what it looks like on my screen.

Below is how it's looking coming out of the various printers.

This has been going on forever but I didn't have the patience to figure out. Now it's necessary and a deadline is coming.

HELP.

Here you go with the paper version:

User uploaded file

Please excuse the less than desirable lighting conditions but I think you get the point.

Thanks.

MacBook Pro, OS X Mavericks (10.9.4)

Posted on Sep 16, 2014 2:32 PM

Reply
21 replies

Sep 26, 2014 1:10 PM in response to Kurt Lang

Well, it's morning somewhere. 😉 This will be lengthy, and not really even everything I could explain. But it hits the major points.


I'm going to assume you're using i1 Profiler, which I linked to above rather than whatever version of software the unit shipped with. Plug in the measurement unit first, then launch the app and click on the Advanced button at the right to get the menus to look like the left side of my screen shot. Most of yours will say DEMO. Towards the lower right, choose the monitor profiling device you have. There's only two choices. Either an i1 Pro spectrophotometer, or your i1 Display Pro colorimeter.


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Click on Profiling at the top right to get to this next screen.


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Click on the button for your display, which will center the work screen on the active display. If you have more than one monitor, they'll both have a button and the work screen will jump to that monitor so you know that's the one you're profiling.


The D under the white point settings stands for Daylight, which is quite a range depending on where you are, time of day, etc. The choice for D65 (6500K) is considered normal daylight white. Problem is, that's the way a measurement device sees the color of white. Our brains don't work that way. It automatically tries to neutralize color no matter what the light source is. An example is watching a video of someone in a store, and the camera has been gray balanced to the lighting inside. Then they walk out of the store to a cloudy day. If the camera isn't set to automatically balance the white point, the scene outside will turn very blue. When we do that, our brains make the adjustment back to neutral without any conscious effort on our part to try and rebalance color. So while a device may see sunlight as 6500K, our brains don't. That's partly why monitors set to 6500K look so unnaturally blue.


Walk into any professional print shop, and you'll find GTI (or other brands of) viewing booths all over the place. The color is set to 5000K, which produces about the most neutral color we perceive as gray. It's also the closest white point to the most commonly used papers in printing, which is publication stock for magazines, flyers and such. The 1.8 gamma used by the printing industry is also not a random choice. That's about how much ink you can put on most papers before it gets too wet and starts to ripple.


So personally, I would suggest using D50 for your white point, and is what I think everyone should be using. Set luminance no higher than 100. Anything higher is going to be way past what reflective light will give you off of a piece of paper. That's your goal. A screen that matches the output the printer is capable of. Or at least, as close of a proximity as possible between reflective paper, and a luminant source of color (your monitor). Also, most monitor manufacturers won't observe the warranty of a monitor that has been continuously used above 120 lumens, as you will wear it out way ahead of it's life expectancy.


You must turn off any ambient lighting on the Macs. That is, don't allow them to brighten or darken on their own according to the surrounding lighting. When you profile a monitor, you are actually doing two things. First is calibration. That consists of setting the white point, black point, gain, and luminance. Once you've calibrated the monitor, then you profile it by reading the color patches.


Say you've finished creating your profile. Since the color of the monitor will change with any alteration of the calibration steps, the profile you created is invalidated (no longer accurate). You can test this for yourself. Put any colorful image on the screen. Increase the brightness. Notice that it doesn't just get brighter, but color gets more saturated. If you reduce the brightness, color gets less saturated. So you are changing not just the brightness, but also the color of the screen, and the profile is no longer a mathematical representation of the color it was displaying at the time it was measured.


Leave contrast ratio at Native. That means use the darkest black the monitor can produce. Next screen:


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Personally, I still use Version 2 ICC profiles, but you can leave it on Version 4 if you wish. Minor history note. Version 3 was found to have such major flaws in it, the ICC consortium decided to skip its release and bypassed it to the next official standard as version 4. Set the gamma to what you would prefer. For me, it's 1.8 since I mostly do work for the printing industry. 2.2 is considered what the human eye can differentiate for shadow detail. 2.0 is about the darkest color you can print on expensive papers. You'll never get 2.2 on paper without soaking it.


On the next screen, pick a patch set. The smallest serves most purposes. Pick a larger one if you don't mind sitting and watching for a while. Under Display Hardware Setup, you could try Automatic Display Control (ADC) if you want. The software will then take over setting the brightness and other calibration choices on its own. You'll know your computer doesn't support it if the screen goes black. Then you have to press Command+Q to get out of the profiling software and start over. The screen should come back to normal. If does go black, then you'll have to remember to turn that check box off. Be sure also then to turn the other check box on to set things manually. Otherwise, you won't get a chance to change the brightness at all.


Next screen. Click the Calibrate button to zero out the device, then Start Measurement to read the patches. You will be prompted to place the device so it hangs across the screen. Preferably, in the center. You'll see this box at the upper left.


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Your Mac will not have gain, black point or separate RGB controls, so if you have ADC off, have only the Brightness box checked. You will be prompted to adjust the brightness until a gauge on the screen is at the center. When you hit that, it will be at your target luminance setting. Click Next. The software will now start to read the profiling color patches.


When that step is done, i1 Profiler will come back to the work screen. You'll see all of the patches color now split diagonally. Click Next. Give the profile a name that makes sense to you if you're not thrilled with the default name it uses. I give mine a monitor or device name and the date. So it would be something like iMac 9-26-14.icc. Click Create and save profile. Once finished, it will automatically set the System Preferences to use the newly created profile for the monitor.


Now, depending on how accurate your printer profiles are, you should get a much closer color match of your prints to the monitor.

Sep 17, 2014 6:32 AM in response to Donna Penn

Oh sorry - that link is an old one - I had the same result just now. (my point was there are ICC profiles - I think they are installed with the correct driver)


Please confirm your printers are the Epson Stylus Photo 2200 and the __ 490?


It sounds like you aren't using the correct driver(s?) if you don't have a "show details" button on the lower left side of the print dialog.

Try Resetting the printing system and re-Add the printer. Make sure it doesn't say Airprint in the driver/model choice.

OS X Mavericks: Reset the printing system


Or, is this the print dialog from a specific app?

Sep 17, 2014 6:54 AM in response to Donna Penn

For a bunch of color detail info, see my responses in this topic.


In a nutshell:


1) Really, truly profile your monitor. That means a hardware/software solution like the X-Rite i1 Display Pro. Eyeballing it in the System Preferences is literally a waste of time.


2) Make sure you are using the output profile that matches the paper and printer you are using.


Be aware that even with these in place, paper output will never look exactly like the monitor. Especially on plain paper.

Sep 17, 2014 1:39 PM in response to Kurt Lang

Kurt: this is wonderful. I cannot say I'm happy to read everything you have to say (like spending more money on calibration products, name brand paper, etc.) but I'm sure you are right. I'm no tech genius (obviously or I wouldn't be seeking advice here) but I am an interior designer with a little knowledge of color theory so I was at least able to follow your discussion of that and it is evident you know about computers, printers AND color!! I will read over and over and follow what advice I can. Now you understand why getting this right is so important. I'm not a very good hand renderer so I depend on the printer and all my colors keep coming out wrong wo the drawings I'm using to illustrate design concepts to my clients look like s**t. Hope your guidance helps me. Thanks again and nice, nice work!

Sep 17, 2014 1:53 PM in response to Donna Penn

The cheapest color management device you can get that also goes a very long way to getting the color you expect at the printer is a monitor calibrator. For the most part, you can get the printer profiles from the manufacturer, so you can avoid that hardware, which is silly expensive.


Get yourself the X-Rite i1 Display Pro and use either the photographer's default settings of 5500K and 2.2 gamma, or the printing industry default of 5000K and 1.8 gamma.


The standard default of 6500K and 2.2 gamma is without the doubt the worst "default" in the history of computers. Look at any monitor set that way, then look pretty much anywhere else. Do you see anything that blue under natural lighting?

Sep 17, 2014 2:38 PM in response to Donna Penn

As simple as it seems, it will make a huge difference. Canned profiles are just that, including the one that's supposed to be for the monitor. None of them represent the device you are looking at in any meaningful way.


The reason it makes such a big difference is that one of ColorSync's goals in life is to match the printed output to the screen. If the monitor profile isn't an accurate representation of the color the monitor produces, then matching it is nothing but a lesson in frustration.

Sep 17, 2014 3:06 PM in response to Donna Penn

Kurt is definitely helping on the professional graphics side...

Donna, you'll never get the right colors if you aren't using a driver that enables that.

So Far it appears you aren't using the right driver(s).

The missing Hide/Show Details button means - wrong driver or, corruption in your OS X - somewhere, and we won't be able to isolate any individual file.

Resetting the Printing System "may" help.

You'll have to re-add the printers in Print & Scan prefs after that.

Sep 17, 2014 4:13 PM in response to greg sahli

Hi again, Greg. Thanks for staying on board here. Ok, drivers...I've gone to Epson website numerous times now and downloaded what they say is the driver for Epson Stylus Photo 2200, which is what I have, for MacBook Pro 10.9.4 which is what I have. I've also reset the printing system according to the link you provided which deleted all previous printers and then I reloaded the 2 I have--Epson 2200 and Canon MP490. As I reread what you've written, I realize I may have misread what you were referring to when you said Hide/Show details. I DO have that. I generally tweak the options in those menus when trying to get an important document/print as right as possible or save ink by ordering a lower dpi, etc., etc. Did you have any guidelines once identifying the existence of those menu choices, for example, how to determine which selections to make? Other than being sure one is using the correct media/paper for the particular document and making selections under Color Matching (colorsync or Epson Color Controls), what else should I know or learn. Also, what the heck is that stuff in the Color Options window??????

Sep 17, 2014 7:33 PM in response to Donna Penn

Ah, all of that is good news to me.

OK, so I think you DO have the correct driver(s). I have good results with Epson color management - but I'm not a graphics pro,

and I print maybe once every two months. (my biggest problem is the Epson head clogging up)

The Color Management/controls stuff is for manual adjustments - I know I don't have the skills to make those!

Sep 25, 2014 1:17 PM in response to Kurt Lang

Hi Kurt: Well, i1 Display Pro/xrite arrived yesterday and we've opened the boxes and installed successfully (after 3 failed attempts) and I've even been able to register. After that, well, I think I'm gonna cry. I tried doing the printer profiling and it keeps telling me there's no device detected even tho I have the light meter thingamajig plugged in. I cannot figure out how to get this thing to get the calibrate the printer or whatever it's supposed to do with the printer. Thank god I don't have a projector or I'd kill myself. I've tried sitting long enough to follow the little tutorials provided by the manufacturer but I don't have that much patience. Is this supposed to take hours and hours? I doubt it. Honestly, I hold advanced degrees and am quite bright and I cannot get past step one with this thing. There's no manual or anything to help us regular folks. This program seems way seriously complicated and technical. Thanks for tolerating my rant. I'm terribly frustrated that I cannot get my 2200 or 490 to print anything even resembling what's on my monitor let alone how the image exists in real life (which is very much like it looks on my monitor) no matter what I do and now I have this new toy and disks (so what the **** is this passport thing that came with it?) that cannot find the device? Oy. Please help. Baby steps.

Sep 25, 2014 1:27 PM in response to Donna Penn

Did you try a restart? The X-Rite software should install a driver for the device, which the Mac may not be aware of until it has been restarted.


The software in the box may also be out of date. You can get the latest software on this page. Install that and try again. Please let me know if it now sees the device. If so, we can go from there.


Yes, there are a lot of settings to understand what they do, and which ones you should use.

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colors on monitor do not match printer colors

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