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Helpful answers
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Sep 16, 2014 2:23 PM in response to Christoperwifeyyby Kappy,A pre-ordered item is not charged to your card until it is sent. Apparently, when it was processed your card did not have sufficient funds.
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Sep 16, 2014 2:27 PM in response to Kappyby Christoperwifeyy,So where did my money go because i used an itunes card and pre-ordered it.
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Sep 16, 2014 9:53 PM in response to Christoperwifeyyby timothydes1,Your money was spent on other content that you purchased. I would start keeping track of what you purchase.
iTunes Store: About pre-orders
Also, look at your purchase history where you will not only see that you were not charged for the pre-ordered album, BUT in addition to this you will see what you have purchased.