Q: Voicemail installing

I have a new phone but am unable to install my voicemail. I have even tried to dial the 611 and get a recording that "the number you have dialed is not dialed correct." Updates on the I[hone are current, according to settings app.

Id appreciate any help on this.

iPhone 4, iOS 7.1.2

Posted on Sep 17, 2014 3:32 AM

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Q: Voicemail installing

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by jason269,

jason269 Sep 18, 2014 1:16 PM in response to renew12
Community Specialists

Sep 18, 2014 1:16 PM in response to renew12

Hello, renew12.

Thank you for visiting Apple Support Communities.

Try forcing all applications to close and power cycling the device. Test accessing your Visual Voicemail. If the issue persists, try the steps in the second article below. You may have to contact your carrier for a Visual Voicemail password reset before it will work.

iOS: Force an app to close
http://support.apple.com/kb/ht5137

iPhone: Troubleshooting voicemail
http://support.apple.com/kb/TS4430

Cheers,

Jason H.
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