You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

OS X Mavericks Server Slows Down, Trashes Swap/VM then Hangs Up

Mac mini 3,1 based OS X Mavericks 10.9.4 Server started slowing down then hanging up completely three weeks ago after a long period of great service. The interval between reboot and hang has been decreasing and is now about a day. It is a gently used file server, a DNS and DHCP, as well as doing device management in a small home office network. After a reboot it is OK, however, it progressively adds 1GB swap files, growing the total to about 32 GB, does a lot of paging, slows down, then dies. Disks are reporting fine, permissions repaired.


Nothing runs on it other than a limited set of Server services. Looking at logs, I can see the apspd process causes high level of wakeups, much CPU usage, and uses as much as 1GB+ of Real Mem, even after switching off all push notifications I could see in the Server.app.


Also, there is a large (100-200) number of postgres_real processes being run by user _devicem even though the number of managed devices is fewer than 10.


Here is a typical Activity Monitor top memory users a few hours before it will crash, generating a series of [KERNEL]: Swap File Error log messages.


User uploaded file

I have run a log scanning script posted by others on this forum, here is the output, showing the important log lines, collected a short time after a reboot (the diagnostic script does not even finish running later on). Many thanks to anyone who can suggest the cause and a solution, otherwise I will perform a clean install and a restore of the Open Directory.

System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Mode: Normal
Model: Macmini3,1
USB
   Ellipse MAX (EATON)
System diagnostics
   2014-09-10 AppleFileServer crash
   2014-09-10 systemstats spin
   2014-09-11 systemstats spin
   2014-09-13 systemstats spin
   2014-09-14 systemstats spin
   2014-09-15 systemstats spin
   2014-09-16 apspd spin
   2014-09-17 apspd spin
   2014-09-17 apspd spin
   2014-09-17 servermgrd crash
Kernel messages
   Sep 17 02:17:27   process systemstats[16205] caught causing excessive wakeups. Observed wakeups rate (per sec): 333; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 57803
   Sep 17 02:19:31   (default pager): [KERNEL]: Swap File Error.
   --- last message repeated 25 times ---
   Sep 17 08:55:20   process apspd[112] thread 663 caught burning CPU! It used more than 50% CPU (Actual recent usage: 58%) over 180 seconds. thread lifetime cpu usage 90.047061 seconds, (89.542126 user, 0.504935 system) ledger info: balance: 90006772984 credit: 90006772984 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 152762200054
   Sep 17 09:20:13   process apspd[112] caught causing excessive wakeups. Observed wakeups rate (per sec): 327; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 60697
   Sep 17 10:28:32   process devicemgrd[150] caught causing excessive wakeups. Observed wakeups rate (per sec): 1304; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 59429
   Sep 17 10:30:53   process servermgrd[2535] caught causing excessive wakeups. Observed wakeups rate (per sec): 174; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 79393
   Sep 17 10:31:51   process mds[47] caught causing excessive wakeups. Observed wakeups rate (per sec): 168; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 132369
   Sep 17 10:32:00   process mds_stores[106] caught causing excessive wakeups. Observed wakeups rate (per sec): 215; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 137451
   Sep 17 11:20:53   process opendirectoryd[28] caught causing excessive wakeups. Observed wakeups rate (per sec): 248; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 118062
   Sep 17 11:40:12   process distnoted[27] caught causing excessive wakeups. Observed wakeups rate (per sec): 600; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 81038
   Sep 17 11:48:09   process WindowServer[148] caught causing excessive wakeups. Observed wakeups rate (per sec): 241; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 84959
   Sep 17 12:04:01   (default pager): [KERNEL]: Swap File Error.
   --- last message repeated 25 times ---
   Sep 17 12:41:07   process pkgutil[16606] caught causing excessive wakeups. Observed wakeups rate (per sec): 680; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 49099
   Sep 17 12:45:41   (default pager): [KERNEL]: Swap File Error.
   --- last message repeated 6 times ---
   Sep 17 13:18:36   process apspd[110] thread 1764 caught burning CPU! It used more than 50% CPU (Actual recent usage: 77%) over 180 seconds. thread lifetime cpu usage 90.045854 seconds, (89.502392 user, 0.543462 system) ledger info: balance: 90007160696 credit: 90007160696 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 116445461022
   Sep 17 13:55:41   process apspd[110] caught causing excessive wakeups. Observed wakeups rate (per sec): 204; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 86240
   Sep 17 14:22:36   process apspd[110] thread 592 caught burning CPU! It used more than 50% CPU (Actual recent usage: 66%) over 180 seconds. thread lifetime cpu usage 90.041730 seconds, (89.487447 user, 0.554283 system) ledger info: balance: 90002141218 credit: 90002141218 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 135039338365
   Sep 17 14:49:49   process apspd[110] caught causing excessive wakeups. Observed wakeups rate (per sec): 192; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 58411
   Sep 17 15:33:49   process mds[47] caught causing excessive wakeups. Observed wakeups rate (per sec): 192; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 92736
   Sep 17 15:37:24   process distnoted[26] caught causing excessive wakeups. Observed wakeups rate (per sec): 189; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 48891
   Sep 17 15:40:00   process WindowServer[136] caught causing excessive wakeups. Observed wakeups rate (per sec): 267; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 76528
   Sep 17 15:52:06   process distnoted[655] caught causing excessive wakeups. Observed wakeups rate (per sec): 169; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 49859
Total CPU usage: user 42%, system 18%
CPU usage by process "apspd" with UID 0: 88.0%
DNS (not from DHCP): 127.0.0.1
Restricted user files: 39
Elapsed time (s): 574


Should I should post this in the Mavericks forum?

Thank you, and regards from Ireland.

Rafal

Mac mini, OS X Mavericks (10.9.4), OS X Server

Posted on Sep 17, 2014 8:17 AM

Reply
10 replies

Sep 17, 2014 8:50 AM in response to Rafal Lukawiecki

I have just noticed that when I try accessing Profile Manager settings in Server.app I get an error Error Reading Settings, Service functionality and administration may be affected. Click Continue to administer this service.


When I click continue it lets me administer. Also, I have no issues accessing the Profile Manager web application.


The server is still slowing down and heading for a crash.

Sep 17, 2014 11:25 AM in response to Rafal Lukawiecki

Following this train of thought, I have discovered there is a preference file:

/Library/Preferences/ApplePushServiceProvider/com.apple.apspd.plist


in my case it is 18MB large and it holds 90399 items in the SendQueue array. I have deleted it (together with the containing folder ApplePushServiceProvider), and I can report that the service apspd is still running, but it is no longer burning the CPU or hogging memory. Fingers crossed...

Mar 3, 2015 11:19 PM in response to Linc Davis

Thanks for this post, I can confirm this helped me too.


How ever I had to disable Push Notifications under Alerts > Delivery in the server.app.

If I didn't the com.apple.apspd.plist just reappered in seconds and the apspd started eating away memory and virtual mem.


I had it running on a Mac Pro with 256GB and it crashed several times due to swap eating all the disk.

Our Profile Manager is managing around 2500 iOS devices and 200 Mac OS X.


Again thanks for this, it helped me a lot =)


Kind regards

Johan Kempe

Nov 1, 2016 1:09 AM in response to trazzel

Hi there,


I did a:


# serveradmin stop devicemgr


before deleting the .plist file and then started device mgr again with:


# serveradmin start devicemgr


Worked like a charm and I didn't have to change any settings.


I really do wish Apple would start documenting Server better. It's an awesome tool, but the documentation on software architecture and especially backup and restore ***** big time. I want to set up our server soon, due to a hardware and network change, but there is no way that I will be able to backup the user's data in a convenient way and then restore it on the new server. This has been puzzling us for years now.

OS X Mavericks Server Slows Down, Trashes Swap/VM then Hangs Up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.