Cannot create child Apple ID

I'm trying to create an Apple ID for a child under 13 using Settings -> iCloud -> Family and the link at the bottom which says "Create an Apple ID for a child." I tap that, choose the birthdate, then agree to the EULA. The next page says "A credit card is required" and to "Go to iTunes & App Store Settings and tap on your Apple ID to add a valid credit card to your account." I already have a credit card on file and it is valid so I'm not sure where to go from here. It's just stuck.

iPhone 5, iOS 8

Posted on Sep 17, 2014 12:03 PM

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22 replies

May 11, 2015 7:39 AM in response to supermaik

Whilst I understand that this is due to a section in the US Child Protection laws... not everyone lives in the US, and even more do not use credit cards, as they are responsible enough to not get into debt.


So, for those of us NOT in the US, can we please get a clarification as to why:

  1. Apple is incentivising people having debts;
  2. Apple is restricting people with poor credit scores from exercising responsible parental controls, as they are not able to get a credit card;
  3. Apple is holding every non-US user to a blunt law that only applies in one of their customer countries.

Nov 26, 2017 7:11 PM in response to DolEgon22

Yeah a year later and still have the same problem. They could've at least put a helpful error message or something when you try to setup child account! Already wasted time re-intering all info into the dialog boxes in step 1 a few times and everytime continue button stayed grayed out thinking it was an error entering info on the user's part when it's apple's fault!

Sep 17, 2014 12:41 PM in response to supermaik

I've tried a few different things with no luck.

  • Disabled family sharing, set payment method to None in iTunes, added card back. No effect.
  • Logged into iCloud (which I've never done before) and went through the whole process. Tried a few apps. No effect.
  • Tried one of the Drive apps which told me it had to upgrade my account, told it to upgrade. No effect.

Not sure where to go from here.

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Cannot create child Apple ID

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