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Sep 19, 2014 6:10 AM in response to drpruittdenverby Matt_M.,Hey drpruittdenver,
Thanks for the question. I understand that you are experiencing issues with voicemail. The following resource provides some great troubleshooting steps that you can attempt:
iPhone: Troubleshooting voicemail
http://support.apple.com/kb/TS4430
Resolution
Follow these steps to troubleshoot voicemail issues on your iPhone:
- Restart your iPhone.
- Check for a carrier settings update.
- Update your iPhone to the latest version of iOS.
- Make sure that your voice mailbox is set up properly. You can verify this by dialing your phone number from your iPhone.
- Make sure that you have a good cellular network connection. You can verify this by seeing whether you can make an outgoing call.
- Call your iPhone from another phone and try to leave yourself a voicemail.
- Reset your network settings by tapping Settings > General > Reset > Reset Network Settings.
- Contact your carrier and make sure your iPhone is properly configured with the voicemail feature on your plan.
Thanks,
Matt M.
