Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple id password rejected after upgrade to IOS 8

Hi,

I seem to be having issues of logging into my iCloud account with my Apple ID on devices upgraded to IOS 8. I'm experiencing this issue on both my 32 gig IPad Air and my IPhone 5? Any assistance would be greatly appreciated. Note: I was able to log in using a Windows PC, have tried rebooting the IPad with same results?


Thank you for any assistance.

Lance

Posted on Sep 17, 2014 4:19 PM

Reply
51 replies

Oct 23, 2014 1:44 PM in response to lancefrombremerton

Hey Microsoft, I mean Apple, how about releasing updates that don't mess up my phone. It should not require resetting ANYTHING when I download the latest OS to access my phone. Nice how my passcode is not being recognized. Looks like there are a ton of people experiencing this. Maybe release a fix ASAP. Or watch your market share continue to slip against Android phones. Ugh!

Oct 23, 2014 2:06 PM in response to lancefrombremerton

I'm not using iCloud and I have no intention of using iCloud ever. Now how the F do I reset the **** paperweight. I see nothing in iTunes. This is a company phone and honestly, I am thinking of just having the company get me an Android phone if Apple releases beta versions for us users to be the guinea pigs.

Oct 27, 2014 6:45 AM in response to lancefrombremerton

My wife's phone won't log into iCloud. My phone uses her iCloud settings, and I logged into it as well as our computers' iCloud with no problem. But hers won't log on. The bad thing is, I deleted her contacts in an attempt to update them with the iCloud version. (I guess I'll go restore her backup).


I keep using the same ID & password. Her phone won't go to the reset password screen on Safari either.

Oct 27, 2014 6:56 AM in response to PatBrazee

Logged in as myself this time (I was logged in as her, testing the iCloud account).


I wouldn't have been able to restore her contacts - I can't restore a phone without turning off "Find my iPhone", and I can't turn off "Find my iPhone" if I can't log onto iCloud. A catch 22.


However, shutting down her iPhone all the way and restarting it was sufficient to fix the problem.

Oct 27, 2014 8:39 PM in response to Howard Brazee

My new iPad Air 2 just arrived in the mail today and I am stuck at the "wrong password" b.s. I know it's correct as I logged into iCloud via my computer just fine. I don't want to resent my password, what a pain in the ***.


I'll keep trying with my current password. I too tried "find my iPhone and find my IPad" and both found just fine with the password I know. So this is really frustrating as I can't get beyond the set-up screen.


I posted this question on the iPad forum too and tried calling Apple Support only they are now closed.

Nov 12, 2014 2:09 PM in response to maryannfrommonroe


I had issues similar to this and the root cause appears to have been using capital letters in my iCloud username when logging into iCloud. After trying every troubleshooting idea this is what ultimately solved it for me:


1. Log out of iCloud.

2. Restart device.

3. Log back into iCloud using all lowercase letters for the username. (The password is still case sensitive)


Credit to "Scoobs": Re: iOS 8.1: creating new mail asks for icloud password

Nov 30, 2014 8:50 AM in response to Stranded Starfish

I cant get it to prompt for the terms and conditions?.... it keeps asking for password verification for icloud or apple account. It claims the password is incorrect when it clearly isn't as can log in via my laptop fine etc. Was told by support to go and see "genius" team in apple store who recommended I replace the ipad for a £250 fee. So Apple's useless iOS update renders my ipad unusable and I'm expected to cough up!!! This company is really not long for existence.....my daughter has a nexus 7 (2013) and it completely outperforms the ipad. I'm fed up wasting so much time fixing apple's screw-ups. Given the number of people with his issue why haven they posted a solution? They are exhibiting the classic corporate greed mentality now......I'm thinking Nokia oblivion in less than 5 years for such an arrogant organisation

apple id password rejected after upgrade to IOS 8

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.