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Cappe2572
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Q: Error Message about Bonjour on Windows 7

Hi!  I am trying to reinstall Itunes, however, I get an error message saying the installer has insuffient privileges to access this directory C:\Program Files (x86)\Bonjour\Bonjour/Resources\es.Iproj.  The installation cannot continue.  Log on as administrator or contact your system administrator.  Well, I am systems admin.  Please Help!!

 

Thanks for looking

iPhone 5c

Posted on Sep 17, 2014 9:10 PM

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Cappe2572

Q: Error Message about Bonjour on Windows 7

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  • by Nubz N.,

    Nubz N. Nubz N. Sep 19, 2014 11:37 AM in response to Cappe2572
    Community Hosts
    Sep 19, 2014 11:37 AM in response to Cappe2572

    Hi Cappe2572,

     

    Thank you for visiting Apple Support Communities.

     

    As you were trying to reinstall iTunes, had you removed the previous install in the correct order first?

     

    1. Remove iTunes and related components from the Control Panel

     

    Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer:

     

    1. iTunes
    2. Apple Software Update
    3. Apple Mobile Device Support
    4. Bonjour 
    5. Apple Application Support (iTunes 9 or later)

    Important: Uninstalling these components in a different order, or only uninstalling some of these components, may have unintended affects.

    It then goes on to verify components are completely removed and to reinstall.

     

    Take care,

    Nubz