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All replies
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Helpful answers
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Sep 17, 2014 9:27 PM in response to necromonkby Kappy,Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.
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Sep 17, 2014 9:41 PM in response to Kappyby necromonk,Safe Mac, because it is asking me for money and telling me to put my credit card information
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Sep 17, 2014 9:41 PM in response to necromonkby necromonk,It told me to install Adware Medic and to pay for it
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Sep 17, 2014 9:45 PM in response to necromonkby Kappy,You don't read carefully. It's free. Payment is optional.
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Sep 17, 2014 9:59 PM in response to Kappyby necromonk,Adware Medic really removed by popups. Thank you so much
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Sep 25, 2014 2:00 PM in response to Kappyby rcwahlstrom,Adwaremedic cleaned an iMac I was working on. Scan took about 5 seconds. Fixed!
Thank you Kappy
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Sep 28, 2014 4:56 AM in response to necromonkby thomas_r.,necromonk wrote:
It told me to install Adware Medic and to pay for it
As the developer of AdwareMedic, I'm curious where the miscommunication occurred. AdwareMedic is "donationware," which means that you can use it for free, but if you feel it's worth paying for, you can choose to pay for it. No payment is required to download or use the app.
So, if you could tell me what made you think that payment was required, I can clarify the interface.