HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch
luksin23
Level 1 (0 points)

Q: My phone is stuck on the connect to itunes screen and i cant go into DFU mode, what do i do now?

What do i do now? i tried everything, when i plug my iphone cable into my com, it shows me the connect to itunes screen, when i unplug it it turns off and when i turn it back on it stays the same. help pls

iPhone 5, iOS 7.1.2

Posted on Sep 18, 2014 4:52 AM

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luksin23

Q: My phone is stuck on the connect to itunes screen and i cant go into DFU mode, what do i do now?

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  • by fromsouth,

    fromsouth fromsouth Sep 18, 2014 5:11 AM in response to luksin23
    Level 5 (4,833 points)
    iCloud
    Sep 18, 2014 5:11 AM in response to luksin23

    You should not need DFU mode - you phone is already in recovery mode - you just need to restore it in itunes. If you unable to restore you need to try another computer - preferably other network as well. If it is still not restored - it is a hardware problem.