Justin Mader

Q: Family Sharing not working

What do we need to do if family sharing isn't working?  I don't want to leave the family as I've seen issues where people can't join back in for 364 days.  As of right now my wife and I are both in the same family, but nothing is actually being shared between the two of us.  She has a massive music library and I don't see a single song from it, and I buy a lot more apps than she does, and she doesn't see any of those.

iPhone 5c, iOS 8

Posted on Sep 18, 2014 6:00 AM

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Q: Family Sharing not working

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  • by Michelwg,

    Michelwg Michelwg Dec 15, 2014 8:52 AM in response to enos_u_dipstick
    Level 1 (0 points)
    Dec 15, 2014 8:52 AM in response to enos_u_dipstick

    Thnx for the step-by-step but it didn't work for me.

    Two problems still exist.

    1. In my purchases list still cannot see the purchases of the family-members, not can they see mine (all members have "shared" ON.

    2. My wife, who is a member, downloaded an app that I had urchased months ago. Now all of a sudden she is excluded from using it and when she selects it in the App-store she has to pay for it!

  • by Globe77,

    Globe77 Globe77 Jul 12, 2015 9:01 AM in response to Michelwg
    Level 1 (0 points)
    Jul 12, 2015 9:01 AM in response to Michelwg

    I had this same thing, I could see my wife's purchases, but she couldn't see mine, nor our Apple Music Family (the only reason I finally did this).  Turns out I needed to go under iCloud/Family/Her Name/Family Purchases and switch that to her Apple ID e-mail address (I don't know why this option even exists if it's supposed to match her Apple ID used in Family).  This wasn't intuitive to me because it says "Use this account...to share purchases", so I thought that would be the main account.  I had her Apple ID everywhere else (iTunes/Music/iCloud/Family/etc).  Once I switched this, everything got fixed immediately.

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