fordskin69

Q: siri not working after ios 8 update

Hiya. I've just updated to IOS 8 and found Siri can't hear me.

 

I've tested other apps and made calls and the microphone works. Done reset all settings and tunred siri on and off plus tried hard reset and nothing.

 

Any help here please?

iPhone 5, iOS 8, Just updated to IOS 8

Posted on Sep 18, 2014 8:14 AM

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Q: siri not working after ios 8 update

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  • by kranog,

    kranog kranog Dec 13, 2014 10:02 AM in response to aussiegriff
    Level 1 (0 points)
    Dec 13, 2014 10:02 AM in response to aussiegriff

    I meant to add that - talk to Apple Care via the Chat app on Support section the Apple website.
    You can post a link to his thread to help explain the situation to them.
    They'll send you out a self addressed return package with UPS - you just wipe your phone, put it into the box they send you and call UPS to pick it up.
    They'll have it a couple of days before sending you back a new phone!
    Or at least - that's how it worked for me!
    Good luck!

  • by Jcmbruce,

    Jcmbruce Jcmbruce Dec 14, 2014 7:32 AM in response to aussiegriff
    Level 1 (0 points)
    Dec 14, 2014 7:32 AM in response to aussiegriff

    I was tired of waiting for a solution so I set up an appointment at the genius bar and they gave me a new 6+. Works great:)

  • by odysseus,

    odysseus odysseus Dec 14, 2014 7:54 AM in response to Jcmbruce
    Level 3 (930 points)
    Mac OS X
    Dec 14, 2014 7:54 AM in response to Jcmbruce

    It seems like we're dealing with a symptom that may have different causes. Certain iPhone 6 / 6 Plus users are finding a solution in having their iPhones replaced -- but presumably Siri **never* worked properly for them. Then there are iPhone 5 / 5S users for whom Siri worked fine under iOS 7, but after upgrading to iOS 8, they experienced the symptoms detailed here. It appears unlikely that their their iPhones have a hardware fault.

  • by AZROB,

    AZROB AZROB Dec 15, 2014 8:38 AM in response to fordskin69
    Level 1 (0 points)
    Dec 15, 2014 8:38 AM in response to fordskin69

    For what it's worth:

     

    I had this problem and Apple guided me through simply resetting my iPhone completely as if it were brand new. That is, I took it back to factory settings and rebuilt manually from there - I never went back to a backup. Some corruption must have been carried through all of my backups that caused the issue. In any case, it's working fine now.

     

    Rob from AZ

  • by sjirminator,

    sjirminator sjirminator Dec 16, 2014 7:50 AM in response to fordskin69
    Level 1 (0 points)
    Dec 16, 2014 7:50 AM in response to fordskin69

    Hello Everybody    ,

     

    Any dutch people here with this problem?

     

    I have the same problem with siri and voicemessage. I'm from The Netherlands, I have an iPhone 6..

     

     

    Grtz

  • by BostonMacintosh,

    BostonMacintosh BostonMacintosh Dec 31, 2014 8:09 AM in response to odysseus
    Level 1 (0 points)
    Dec 31, 2014 8:09 AM in response to odysseus

    you are correct.  I believe for the iPhone 5, it is a software bug.  After speaking to apple chat I went to the Nashua NH store, where they refused to help me at all.  I asked them to then downgrade my phone to 7 since it worked then.  The manager (McPhee) calmly walked around the table, got up in my face and told me "I will not help you".

  • by markfromfreehold,

    markfromfreehold markfromfreehold Dec 31, 2014 9:04 AM in response to fordskin69
    Level 1 (0 points)
    Dec 31, 2014 9:04 AM in response to fordskin69

    Everybody, there is a really simple 15 second fix to this problem.  You don't need to go to the Apple store, or return to facotyr settings, etc.  All you need to do is reboot your phone.  Here's what you do.  Turn it OFF by pressing down the botton on the top of your phone.  Allow the phone to completely power down.  Then press the Power button again on the TOP of your phone and your HOME button on the front of your phone on the bottom center (the main button) and at the SAME TIME AND HOLD THEM TOGETHER.  First you will see the Apple logo appear, keep holding the 2 buttons, then the apple logo will disappear, keep holding the 2 buttons, and then the apple logo will reappear a second time, RELEASE BOTH BUTTONS when you see this.  In a few seconds your phone will reboot.  All your apps will be there, all your passwords, etc.  The only difference is that Siri will now work...

  • by Kiel5656,

    Kiel5656 Kiel5656 Jan 1, 2015 1:23 AM in response to markfromfreehold
    Level 1 (0 points)
    Jan 1, 2015 1:23 AM in response to markfromfreehold

    Does not work !

  • by BostonMacintosh,

    BostonMacintosh BostonMacintosh Jan 2, 2015 6:09 AM in response to Kiel5656
    Level 1 (0 points)
    Jan 2, 2015 6:09 AM in response to Kiel5656

    Can anyone who also has this problem try to record a video with sound using only the front camera?    Please post results. 

    I get not audio when using the front camera.

  • by Kiel5656,

    Kiel5656 Kiel5656 Jan 3, 2015 12:03 AM in response to BostonMacintosh
    Level 1 (0 points)
    Jan 3, 2015 12:03 AM in response to BostonMacintosh

    Hello! I'm from Germany, so please I apologize, if English is not so good! I have the same problem! And all done! The following I've noticed yet: When siri off voice control recognizes my voice. Waves knock out! Siri turned on also the dictation in the mail / news don't listen app voice! Video recording backwards voice which forward do not listen? Do you also have this malfunction? Lieben Gruß ....Lin

  • by sjirminator,

    sjirminator sjirminator Jan 3, 2015 12:11 AM in response to Kiel5656
    Level 1 (0 points)
    Jan 3, 2015 12:11 AM in response to Kiel5656

    Which iPhone do you have?

     

    I have the same problems!

     

    - iPhone 6

     

    Grtz

  • by Kiel5656,

    Kiel5656 Kiel5656 Jan 3, 2015 12:22 AM in response to sjirminator
    Level 1 (0 points)
    Jan 3, 2015 12:22 AM in response to sjirminator

    IPhone 5

  • by sa17,

    sa17 sa17 Jan 5, 2015 8:28 AM in response to Kiel5656
    Level 1 (0 points)
    Jan 5, 2015 8:28 AM in response to Kiel5656

    iphone 5 running ios 8.1.2  Siri can't hear me and can't use voice dictation unless I use a headset. Audio on front camera video does not work. Audio on back camera video does work. Recorder app works.

     

    So sorry I upgraded my software. Wish Apple wouldn't push those updates on us. So has anyone found a solution short of getting a replacement phone? Is the genius bar replacing iphone 5's?

  • by Craig Cooper1,

    Craig Cooper1 Craig Cooper1 Jan 9, 2015 3:04 PM in response to Matt_M.
    Level 1 (5 points)
    Jan 9, 2015 3:04 PM in response to Matt_M.

    Matt,

     

    Are you aware that this problem still exists for people upgrading from 7 to 8? I have an iPhone 5s with the identical symptoms described by other 5s users. This is on a phone that worked perfectly for the entire year prior to upgrading to iOS 8. Do you think there's any chance Apple will actually attempt to address this It is clearly not a hardware problem - for many, many users it began immediately after upgrading from 7 to 8.

     

    Thanks,

     

    Craig

  • by jdelder,

    jdelder jdelder Jan 9, 2015 7:23 PM in response to fordskin69
    Level 1 (0 points)
    Jan 9, 2015 7:23 PM in response to fordskin69
    1. go to settings > accessibility> Hearing section> disable  noise cancellation. That worked for me. Good luck
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