gailp

Q: icloud sent messages on device not saved in sent folder

My icloud email is set up as an IMAP account on my Android phone and Windows computer (using EmClient).  Sent messages are not being saved to the sent folder.  I tried a message online in icloud and on my ipdad mini and there was no problem there with saving my sent message in the sent folder.  How can I fix this?

Sony Vaio laptop, Windows 8

Posted on Sep 18, 2014 11:50 AM

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Q: icloud sent messages on device not saved in sent folder

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  • by randers4,Helpful

    randers4 randers4 Sep 18, 2014 1:07 PM in response to gailp
    Level 9 (62,874 points)
    Sep 18, 2014 1:07 PM in response to gailp

    You would probably need to ask EmClient support.  If it's working on your iOS devices, the sent messages are being properly saved to the sent folder, but this must not be registering in EmClient (even though it's an IMAP account).

  • by gailp,

    gailp gailp Sep 18, 2014 2:10 PM in response to randers4
    Level 1 (0 points)
    Sep 18, 2014 2:10 PM in response to randers4

    OK, I will ask eMclient.  But I have the same problem on my android phone (I use Cloud Mail).  Thanks, Gail

  • by randers4,Helpful

    randers4 randers4 Sep 18, 2014 2:24 PM in response to gailp
    Level 9 (62,874 points)
    Sep 18, 2014 2:24 PM in response to gailp

    This is a long shot, but Apple is going to start requiring you to set up app-specific passwords in order to allow third-party apps to access data from your iCloud account.  This is outlined in this document: Using app-specific passwords.  This isn't supposed to be implemented until October, but maybe changes are already taking place behind the scenes in the way third-party apps sync with iCloud that is causing them to "misbehave".

     

    Ask EmClient support if they are hearing from there customers that they can no longer sync with iCloud, and if is, if it is because of this new policy.   If so, you may need to just put up with it until Oct. 1st. when you can generate a password for these apps.

  • by gailp,

    gailp gailp Sep 18, 2014 3:50 PM in response to randers4
    Level 1 (0 points)
    Sep 18, 2014 3:50 PM in response to randers4

    Thanks-I will check it out and let you know the answer.

  • by randers4,

    randers4 randers4 Sep 18, 2014 3:54 PM in response to gailp
    Level 9 (62,874 points)
    Sep 18, 2014 3:54 PM in response to gailp

    You're welcome.  Good luck!