Techno_funky

Q: iPad Air, iOS 8 and random reboots with blue screen

I Updated my iPad Air 16gb wifi model with iOS 8 yesterday and since then I am facing random reboots with blue screens. Is this a known issue or am I in trouble ?

Posted on Sep 18, 2014 11:33 AM

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Q: iPad Air, iOS 8 and random reboots with blue screen

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  • by rraiszadeh,

    rraiszadeh rraiszadeh Sep 26, 2014 8:12 AM in response to Birju.
    Level 1 (10 points)
    Sep 26, 2014 8:12 AM in response to Birju.

    Updated via itunes

    no Yosemite syncing

    Still have proble after upgrading to 8.0.2

  • by kamaldeep kohli,

    kamaldeep kohli kamaldeep kohli Sep 26, 2014 8:13 AM in response to Techno_funky
    Level 1 (0 points)
    Sep 26, 2014 8:13 AM in response to Techno_funky

    IPad air

    WiFi only,,,,updated over OTA....not connected to computer.....

    Updated to IOS 8.0.2 still rebooting with blue screen......what I found more the number of apps u use more often it reboots with blue-green....if u shut all background apps....then problem is not there....

  • by michellebui,

    michellebui michellebui Sep 26, 2014 8:18 AM in response to Techno_funky
    Level 1 (0 points)
    Sep 26, 2014 8:18 AM in response to Techno_funky

    I Ahve a simmilar problem after update ios 8 to my ipad and iphone. it get blue then black out, sometimes it restarts by it self but sometimes it just turn off. be aware when ur doing work on your ipad because a part of my work is gone after the ipad got black out

    im so dissapointed with ios 8 so far

  • by Shreyasrocks1234,

    Shreyasrocks1234 Shreyasrocks1234 Sep 26, 2014 8:23 AM in response to Techno_funky
    Level 1 (0 points)
    Sep 26, 2014 8:23 AM in response to Techno_funky

    Yes i am also facing the same problem of blue screen death. Mostly happens when i tried to play Real racing 3. I also updated to "iOS 8.0.2" the latest one but it wasn't helpful. iPAD still getting restarted while playing real racing 3. Before updating Safari use to restart my iPAD Air while watching you tube videos. and also facing some sound problems in Injustice game. Some times sounds goes off. Some times i hear a loud beep. I dont understand what problem apple is facing. The update only fixed issues of iPhone 6 and 6 plus hopefully. But i think not for iPAD Air. What's going on with apple??

     

    If anyone facing some sound issues try to restart your device.  

  • by Birju.,

    Birju. Birju. Sep 26, 2014 8:50 AM in response to Techno_funky
    Level 1 (0 points)
    Sep 26, 2014 8:50 AM in response to Techno_funky

    for starters, here is  some known info:

     

     

    • The pattern is: ur iPad is running iOS 8, you are working on it, tapping routinely - safari, iWork (few background apps running) and suddenly from top side, blue screen starts to roll down (just like notification centre rolls down), then it goes black and restarts.
    • This BSOD restart loop appears to affect only in 64 bit chip (A7) - iPad air, iPad mini retina and iPhone 5s and higher. (strangely I havent read a single comment of  BSOD in iPhone 5S onwards. Anybody?)
    • This issue is distinctly related to iCloudkit. If you turn off iCould sync from your settings, restart loop will stop. But then wats the use of using iPad without iCloud?
    • If you have apps running in background, the problem seems to be worse. Working on one app at a time and killing background ones seems to have slowed down the BSOD.
    • THE BUG IS CALLED BACKBOARDD as per diagnosis test and it triggers kernel panic And thus BSOD.
    • Any Recovery attempt through DFU mode doesn't help.
    • changes in any settings doesn't help. (other than turning off iCould)
    • Reformat and clean iOS 8 install doesn't help.
    • Downgrading to ios 7 is working fine but what's the point?
    • last year same issue happend with iphone 5s launch with ios 7  in usa

     

    IF you know more, pls add ur inputs here so it helps others, and specially apple so they can fix this.

  • by Birju.,

    Birju. Birju. Sep 26, 2014 8:53 AM in response to Shashank28m
    Level 1 (0 points)
    Sep 26, 2014 8:53 AM in response to Shashank28m

    Thanks.

  • by Birju.,

    Birju. Birju. Sep 26, 2014 8:54 AM in response to rraiszadeh
    Level 1 (0 points)
    Sep 26, 2014 8:54 AM in response to rraiszadeh

    Thanks. iOS 8.0.2 doesn't work for this problem as Apple is not yet aware about the bug as per my phone chat with them.

  • by Kamyd,

    Kamyd Kamyd Sep 26, 2014 9:29 AM in response to Birju.
    Level 1 (0 points)
    Sep 26, 2014 9:29 AM in response to Birju.

    I Tried both first ota and after that restored with iTunes 11.4 windows with out restore back up but it is still restarting

    i sync my device after update once before restore on my windows ultra book iTunes 11.4

  • by Prasad Battaje,

    Prasad Battaje Prasad Battaje Sep 26, 2014 9:34 AM in response to Kamyd
    Level 1 (0 points)
    Sep 26, 2014 9:34 AM in response to Kamyd

    i also see this bluescreen on iOS8 and IPad Air restarts. Tried upgrading to iOS8.0.2 but no luck. This was never seen with iOS7. Mostly I see this happening while browsing on Safari.

  • by puneet0477,

    puneet0477 puneet0477 Sep 26, 2014 9:41 AM in response to Prasad Battaje
    Level 1 (0 points)
    Sep 26, 2014 9:41 AM in response to Prasad Battaje

    blue screen restart.strange but it is happening often to my ipad air 16gb....blue screen coming anytime infact it came 6 times today albeit for less than a second and then the ipad restarted itself....apple we need a further update to solve this problem...please dont embarrass yourselves.

  • by Kamyd,

    Kamyd Kamyd Sep 26, 2014 9:47 AM in response to Birju.
    Level 1 (0 points)
    Sep 26, 2014 9:47 AM in response to Birju.

    your first and third line is note true it may restart even in other app and games not specially apple made and blue screen is not rolling down like notification center its like other reboots just when go for shutdown give blue screen(less than a second) instead of black or grey and then its change to black(restart normally)

    the third line:it didnt work for me just  safari is more stable when icloud is off

  • by Birju.,

    Birju. Birju. Sep 26, 2014 9:52 AM in response to Kamyd
    Level 1 (0 points)
    Sep 26, 2014 9:52 AM in response to Kamyd
    • you're right, it occurs in any app...
    • I Have seen that when I switched off my iCloud after recovery mode, it was stable, used it for a day and once I toggled it on, bsod started. But important to know that its not working for you...
    • and in my case, this blue screen always rolls down from top to bottom. I was working on landscape mode and brief blue screen went from front camera to home button direction. It goes this way always in my iPad as I've observed it very sharply for many times.
  • by Birju.,

    Birju. Birju. Sep 26, 2014 10:04 AM in response to Techno_funky
    Level 1 (0 points)
    Sep 26, 2014 10:04 AM in response to Techno_funky

    Ok guys, An imp update: Had a word with apple again...

     

    • go to --- settings - privacy - diagnosis & usage - diagnosis & usgae data--- and roll Down to bottom For latest crash reports.

     

    • find stacks+backboardd... Issue and open it... (It is BSOD crash report)

     

    • read the 9th line from top :

     

    • mine says "Reason: Watchdog: Thermal not updating... "

     

    What reason you have found in your report, can you pls share them here ?

  • by ishaan joshi,

    ishaan joshi ishaan joshi Sep 26, 2014 10:14 AM in response to Techno_funky
    Level 1 (2 points)
    Sep 26, 2014 10:14 AM in response to Techno_funky

    Still rebooting after upgrading to 8.0.2

  • by webbeo,

    webbeo webbeo Sep 26, 2014 10:20 AM in response to Techno_funky
    Level 1 (0 points)
    Sep 26, 2014 10:20 AM in response to Techno_funky

    Hey! Same here:

     

    Reason:              Watchdog: Thermal not updating...

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