HT201454: If you don't see your family's shared content

Learn about If you don't see your family's shared content
kiyux

Q: I have 2 adult accounts in a family sharing setup (same country store). App sharing activated. Correct Apple IDs. App in question has a "Family sharing: Yes" tag. Neither device sees other's purchases in own list; a search yields pricetag, no cloud logo

Hey!

 

I have two adult accounts in a iOS 8 family sharing setup, but I cannot use one accounts app purchases on the other.

 

I have checked the following traps:

- App sharing is activated on both.

- Correct Apple IDs are used for both app stores.

- The App in question has a "Family sharing: Yes" tag.

- The purchase is not hidden.

- The accounts are logged into the same, European, App Store.

- One device is an iPhone 5, one an iPhone 4s.

- No single one app is visible, but the one in question is Kayak Pro.

 

Neither device sees other's purchases in own list in the Updates section.

If I search the app manually I find a pricetag instead of the expected cloud logo.

 

Thank you!

iPhone 5

Posted on Sep 18, 2014 1:20 PM