maspag

Q: pop ups when I go to any website

Whenever I click on a website a pop up aooears normally for Keeping my Mac safe.  I believe I have the virus that Linc Davis spoke about in early August.  I followed his steps to delete but I have a few .plists remaining.  Two in Launch Daemons - com.adobe.fpsaud.plist  AND com.google.keystone.daemon.plist.  The other two are in my VSearch folder - DP.plist and Version.plist.

 

Please know that I have no idea what I am typing or its significance.  I just came to these files while following his fix.  I don't know if I'm supposed to have the above or not.

 

I was putting together a keynote presentation for our Service Animal Project and attempted to embed some UTube footage of returning military that were helped with dogs.  I was only able to download one but I bet I was on a bad source and got the virus.  Again, I had no idea what I was doing.  Just following suggestions on the web.

 

If anyone could help me undo my misdeeds I would be most grateful.  If anyone could instruct me on how to safely embed videos into a keynote presentation I would be ecstatic.  I volunteer for a non-profit.

 

Many thanks!

 

Mary Ann

Posted on Sep 18, 2014 12:55 PM

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Q: pop ups when I go to any website

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  • by Kappy,

    Kappy Kappy Sep 18, 2014 12:56 PM in response to maspag
    Level 10 (271,850 points)
    Desktops
    Sep 18, 2014 12:56 PM in response to maspag

    Helpful Links Regarding Malware Problems

     

    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.

     

    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      OS X Mavericks- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

     

    From user Joe Bailey comes this equally useful advice:

     

    The facts are:

     

    1. There is no anti-malware software that can detect 100% of the malware out there.

    2. There is no anti-malware that can detect everything targeting the Mac.

    3. The very best way to prevent the most attacks is for you as the user to be aware that

         the most successful malware attacks rely on very sophisticated social engineering

         techniques preying on human avarice, ****, and fear.

    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

        your computer is intended to entice you to install their malware thinking it is a

        protection against malware.

    5. Some of the anti-malware products on the market are worse than the malware

        from which they purport to protect you.

    6. Be cautious where you go on the internet.

    7. Only download anything from sites you know are safe.

    8. Avoid links you receive in email, always be suspicious even if you get something

        you think is from a friend, but you were not expecting.

    9. If there is any question in your mind, then assume it is malware.

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Sep 18, 2014 4:17 PM in response to maspag
    Level 10 (208,044 points)
    Applications
    Sep 18, 2014 4:17 PM in response to maspag
    Two in Launch Daemons - com.adobe.fpsaud.plist  AND com.google.keystone.daemon.plist.

    Those are not related to the trojan and you don't have to delete them.

    The other two are in my VSearch folder

    Delete that whole folder.