ltrout99
Level 1 (0 points)

Q: iOS 8 Update on iPad Air VERY SLOW

So, yesterday after spending 22 hours trying to install the new iOS8 Update, I tried to download an app today off of the app store. I am on WiFi and everything and my iPad keeps telling me it cannot connect to the App Store, and everything is extremely slow to download and or won't download. It never loads the App Store and when I download an app it is extremely slow.. Please help ?!

iPad, iOS 8

Posted on Sep 18, 2014 3:56 PM

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ltrout99

Q: iOS 8 Update on iPad Air VERY SLOW

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  • by sterling r,

    sterling r sterling r Sep 21, 2014 7:57 AM in response to ltrout99
    Community Specialists
    Sep 21, 2014 7:57 AM in response to ltrout99

    Hey there Itrout99,

     

    It sounds like your Wi-Fi network is extremely slow and you are having issues even connecting to the App Store. I would use the following article to troubleshoot the Wi-Fi settings on the phone:

     

     
    These steps in particular:
    1. Be sure you're in range of your Wi-Fi router (access point).
    2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    3. Restart your iOS device.
    4. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    5. Tap  and Forget this Network.
    6. Try to connect to your desired Wi-Fi network. 
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    7. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    8. Update your device to the latest version of software.
    9. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
    1. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings
     
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • by ltrout99,

    ltrout99 ltrout99 Sep 21, 2014 8:24 PM in response to sterling r
    Level 1 (0 points)
    Sep 21, 2014 8:24 PM in response to sterling r

    IT can't be my wifi. My wifi is extremely fast at my house and I even tried it at school. App Store doesn't load or anything. Every other app does!

  • by Ralph9430,

    Ralph9430 Ralph9430 Sep 21, 2014 8:27 PM in response to ltrout99
    Level 6 (18,197 points)
    Apple Watch
    Sep 21, 2014 8:27 PM in response to ltrout99

    SSomething must have gone awry wih your update. My iPad Air is running very well with iOS 8. There are a few annoyances, especially with Safari, but in general the iPad is speedy and I have no problems connecting to the App Store.

  • by DarkHuntress,

    DarkHuntress DarkHuntress Sep 21, 2014 9:16 PM in response to sterling r
    Level 1 (14 points)
    iPad
    Sep 21, 2014 9:16 PM in response to sterling r

    None of these suggestions work. This is not a wifi problem, it is an iOS8 problem,

  • by sterling r,

    sterling r sterling r Sep 22, 2014 2:02 PM in response to ltrout99
    Community Specialists
    Sep 22, 2014 2:02 PM in response to ltrout99

    The idea behind the recommended troubleshooting is to refresh, or update the network information on the phone and or router for the phone not to troubleshoot the internet connection to your router itself. 

     

    If you attempt the troubleshooting and the issue persists, thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.