adriennefromwashington

Q: No cellular since upgrading iPad 2 to iOS 8

I am unable to connect using cellular data since updating my iPad 2 with iOS 8.  I've tried resetting my iPad and resetting the network connections but that has not helped.  Any advice would be appreciate.  Thank you

iPad 2, iOS 8

Posted on Sep 18, 2014 2:56 PM

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Q: No cellular since upgrading iPad 2 to iOS 8

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  • by wfrank,

    wfrank wfrank Oct 7, 2014 5:28 AM in response to LucasArms
    Level 1 (0 points)
    Oct 7, 2014 5:28 AM in response to LucasArms

    My Girlfriends iPad Mini first gen works fine on iOS8.0.2

  • by Durim123,

    Durim123 Durim123 Oct 7, 2014 11:06 AM in response to adriennefromwashington
    Level 1 (0 points)
    Oct 7, 2014 11:06 AM in response to adriennefromwashington

    hello

    i had same problem when i upgraded to iOS 8.0.2, i tried lot of ways to fix, with older iOS you can make your APN manually but with iOS 8.0.2 theres no chance for that, but its an way to do that worked for me and its really easy.

    you just have to go to Settings- Cellular- and turn on and off few times Data Roaming until you get 3G internet on

  • by mac-col,

    mac-col mac-col Oct 8, 2014 4:06 AM in response to adriennefromwashington
    Level 1 (0 points)
    Oct 8, 2014 4:06 AM in response to adriennefromwashington

    Like many others in this forum: iPad 2, Cellular regularly drops out reporting 'No Service' in areas where before iOS 8.x there was no problem. Very frustrating.

  • by Gary Cox1,

    Gary Cox1 Gary Cox1 Oct 9, 2014 7:51 PM in response to adriennefromwashington
    Level 2 (420 points)
    Oct 9, 2014 7:51 PM in response to adriennefromwashington

    Same problem too, ipad2 shows "no service" on AT&T.   If I hard power it off and back on it is temporary restored until it does it again.  Pretty obviously a bug in the IOS 8 upgrade!   Time for Apple to fix it!!!!!!!

  • by lilbuba,

    lilbuba lilbuba Oct 10, 2014 6:16 AM in response to Gary Cox1
    Level 1 (0 points)
    Oct 10, 2014 6:16 AM in response to Gary Cox1

    I was all excited because I went to a new AT&T program and they changed my SIM card for a new cellular number for my IPad2 and I had cellular service. My excitement was short lived as after 2 days, I now again have no service. The same holds true, I need to [power off and on to restore service for a few hours. I can't believe there is still no word from Apple on a fix. UGH

  • by dougster1,

    dougster1 dougster1 Oct 10, 2014 6:20 PM in response to adriennefromwashington
    Level 1 (0 points)
    Oct 10, 2014 6:20 PM in response to adriennefromwashington

    I Go to settings>icloud>iCloud drive and my ipad immediately connects to the cellular ATT. Annoying but much faster than restarting.

  • by patricklaw,

    patricklaw patricklaw Oct 10, 2014 7:33 PM in response to dougster1
    Level 1 (0 points)
    Oct 10, 2014 7:33 PM in response to dougster1

    many thanks! its much faster than a force restart

  • by Okbart,

    Okbart Okbart Oct 11, 2014 10:05 AM in response to patricklaw
    Level 1 (4 points)
    Oct 11, 2014 10:05 AM in response to patricklaw

    I sure hope that everyone on this site, and everyone who knows anyone with an iPad 2, are submitting repeated feedback responses to the apple.com site. 

    The suggestions here are great but don't solve the issue, and I've little faith that Apple IT guys are poring over these discussion forums.  Please take a moment every now and again to complain ("feed back") to Apple about the continued connectivity problems, the S L O W N E S S  and "stickiness" of performance, and any other glaring problem that really is irritating you.

     

    Thanks!

  • by Star Traveler,

    Star Traveler Star Traveler Oct 11, 2014 10:18 AM in response to Okbart
    Level 4 (1,612 points)
    Apple TV
    Oct 11, 2014 10:18 AM in response to Okbart

    Apple is not involved with these forums ... only forum moderators to keep the posts within the "Terms of Use". If you want Apple to register and catalog a problem, in order to help them with with analysis of problems, then you need to go where Apple does register and catalog these things ...

     

    Apple Support

    http://www.apple.com/support/

     

    Apple Retail Store - Genius Bar

    http://www.apple.com/retail/geniusbar/

  • by Okbart,

    Okbart Okbart Oct 11, 2014 10:26 AM in response to Star Traveler
    Level 1 (4 points)
    Oct 11, 2014 10:26 AM in response to Star Traveler

    Sorry, but that's like going down the proverbial rabbit hole.  I've tried.  I'm dealing in my own way with the most successful re-connect method suggested here in these posts.  I have talked to Apple support and was advised by the two people I spoke with to register complaints to apple.com/feedback.  This is what I've done.

  • by Star Traveler,

    Star Traveler Star Traveler Oct 12, 2014 10:55 AM in response to lacincinnati
    Level 4 (1,612 points)
    Apple TV
    Oct 12, 2014 10:55 AM in response to lacincinnati

    Don't you have to be a Developer to use that?

  • by Star Traveler,

    Star Traveler Star Traveler Oct 12, 2014 10:57 AM in response to Okbart
    Level 4 (1,612 points)
    Apple TV
    Oct 12, 2014 10:57 AM in response to Okbart

    If you set it to the factory default setup without any of your backup data being restored (yet) ... does it still act that way?

  • by jayeburney,

    jayeburney jayeburney Oct 12, 2014 2:07 PM in response to Star Traveler
    Level 1 (0 points)
    Wireless
    Oct 12, 2014 2:07 PM in response to Star Traveler

    I am guessing these Ipod 2's are loaded with iOS7 .  They wouldn't be problematic until upgraded to iOS8 perhaps...

  • by Star Traveler,

    Star Traveler Star Traveler Oct 12, 2014 2:12 PM in response to jayeburney
    Level 4 (1,612 points)
    Apple TV
    Oct 12, 2014 2:12 PM in response to jayeburney

    Not true ... users with iOS 8.0.2 are doing fine when it's set up with factory default ... see the following ...

     

    SOLVED:  IOS 8 Issues on iPad 2:

     

    I just returned home from a visit to the Genius Bar. Like you and many others, when I upgraded my iPad 2 to IOS 8, it became practically unusable. It was VERY slow, lagged whenever trying to to do anything. Lots of screen freezes and apps spontaneously crashing. I was convinced that the processor on the iPad 2 just couldn't handle the new IOS and I went in to see about restoring to IOS 7.

     

    Thankfully, I was hooked up with a very sharp guy at the bar. The problem is not with the OS, it is with it being an *upgraded* OS. He used the analogy of when you had an older Windows computer and how over time (and over upgrades), they just tended to get slower and slower because of all of the garbage that was carried forward in the upgrades. At those times (and if you've ever had a Windows computer, you get this), the only thing that would speed it up would be to wipe the machine and do a fresh install of the current OS and then reload your apps, and the viola, everything would be fast again. Well, it turns out that IOS can suffer the same problems.

     

    THE FIX:  FIRST, be sure you have a current iCloud backup of your device.  Connect your iPad to a computer that has a clean fresh copy of IOS 8 on iTunes (this is best done with a computer other than the one that you sync your device to because you DO NOT want to restore it from a back up just yet). Ideally, if you do this at an Apple store you'll be assured of the right version there and someone to answer any questions you might have along the way. You then hold the power and home button down to hard-reset the device and continue to hold them down until it reboots into recovery mode. You then follow the instructions on the computer to reinstall the OS on the device (which wipes everything from it and then reinstalls a clean copy of it). Once this is done (which only takes about 15 minutes), your device will reboot and ask you to set it up. Answer the questions about language, location, etc. and continue until it asks you to log into your iTunes account. Once you do that, it will ask if you want to either 1) Set it up as a new device, 2) Restore from iCloud, or 3) Restore from iTunes. Choose (2), restore from iCloud. This will ensure that it brings down "clean" copies of all of your apps and preferences rather than the potentially corrupted ones that might reside in your iTunes backup. That's it! It will take a few hours depending on how much data and apps you have, but I am happy to report that my iPad 2 is now running IOS 8 and it's running as fast as it ever did when it was brand new!

     

    To sum it up, this process 1) Wipes your device and the garbage causing your problems, 2) Loads a clean and bug-free version of IOS 8 to your device, and 3) restores your apps and data so that it looks just like it did before the wipe, with the exception that it works now!  :-)

     

    Note also that by following this process you don't have to go through the painful and laborious process of reloading all of your apps, data and/or settings. iCloud takes care of all of that for you.

  • by jayeburney,

    jayeburney jayeburney Oct 12, 2014 2:22 PM in response to Star Traveler
    Level 1 (0 points)
    Wireless
    Oct 12, 2014 2:22 PM in response to Star Traveler

    Interesting.  I did this at home using an iCloud back up and haven't lost my connectivity so far.  Time will tell.  I'm hopeful.

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