You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Server 3.2.1 (10.9.5) – Postgres won't start

After upgrading from Server 3.1.2 (Mavericks 10.9.3) to Server 3.2.1 (Mavericks 10.9.5), I cannot start Postgres:


# serveradmin start postgres

postgres:error = "CANNOT_START_SERVICE_TIMEOUT_ERR"


Here is what I see in system.log:


Sep 18 18:36:20 server com.apple.serverd[78]: ERROR: SMJobSubmit: The operation couldn’t be completed. (kSMErrorDomainLaunchd error 9 - The job dictionary specifies that it is disabled.)

Sep 18 18:36:20 server serveradmin[2249]: servermgr_postgres: waiting for postgres to respond

Sep 18 18:36:24 server serveradmin[2249]: servermgr_postgres: Timed out trying to start postgres.

Sep 18 18:36:24 server serveradmin[2249]: posting dist not


Not sure what to do from here. Postgres was running fine under 10.9.3.



Rusty

Posted on Sep 18, 2014 3:38 PM

Reply
91 replies

Sep 19, 2014 12:00 PM in response to Erik Hagemeijer

Thanks to Rusty and Erik, I managed to go through this fix. Now I get


postgres:state = "RUNNING"


But mail is still down despite indicating "on" in the server. For posterity, this is what I did after restoring everything:


sh-3.2# chown -R _postgres:_postgres /Library/Server/PostgreSQL

sh-3.2# cd /Library/Server/PostgreSQL

sh-3.2# ls -l

total 0

drwxr-xr-x 3 _postgres _postgres 102 Sep 19 12:44 Config

drwx------ 18 _postgres _postgres 612 Sep 19 12:44 Data

sh-3.2# ditto /Library/Server/PostgreSQL/Data /Library/Server/PostgreSQL/DataOld

sh-3.2# ls -l

total 0

drwxr-xr-x 3 _postgres _postgres 102 Sep 19 12:44 Config

drwx------ 18 _postgres _postgres 612 Sep 19 12:44 Data

drwx------ 18 _postgres _postgres 612 Sep 19 12:44 DataOld

sh-3.2# rm -rf /Library/Server/PostgreSQL/Data/*

sh-3.2# sudo -u _postgres /Applications/Server.app/Contents/ServerRoot/usr/bin/initdb /Library/Server/PostgreSQL/Data -E utf8 --lc-collate=C --lc-ctype=C

The files belonging to this database system will be owned by user "_postgres".

This user must also own the server process.


The database cluster will be initialized with locales

COLLATE: C

CTYPE: C

MESSAGES: en_US.UTF-8

MONETARY: en_US.UTF-8

NUMERIC: en_US.UTF-8

TIME: en_US.UTF-8

The default text search configuration will be set to "english".


Data page checksums are disabled.


fixing permissions on existing directory /Library/Server/PostgreSQL/Data ... ok

creating subdirectories ... ok

selecting default max_connections ... 100

selecting default shared_buffers ... 128MB

creating configuration files ... ok

creating template1 database in /Library/Server/PostgreSQL/Data/base/1 ... ok

initializing pg_authid ... ok

initializing dependencies ... ok

creating system views ... ok

loading system objects' descriptions ... ok

creating collations ... ok

creating conversions ... ok

creating dictionaries ... ok

setting privileges on built-in objects ... ok

creating information schema ... ok

loading PL/pgSQL server-side language ... ok

vacuuming database template1 ... ok

copying template1 to template0 ... ok

copying template1 to postgres ... ok

syncing data to disk ... ok


WARNING: enabling "trust" authentication for local connections

You can change this by editing pg_hba.conf or using the option -A, or

--auth-local and --auth-host, the next time you run initdb.


Success. Since you appear to be using the default database,

the system-wide instance of postgres will be launched on-demand by

the various services which use it.


If necessary, you can now start the database server using:


serveradmin start postgres


See webappctl(8) to learn how to launch postgres on-demand for

your web application.

sh-3.2# mv /Volumes/TinTin/Applications/Server.app/Contents/ServerRoot/usr/bin/postgres /Volumes/TinTin/Applications/Server.app/Contents/ServerRoot/usr/bin/postgres_of f

sh-3.2# mv /Volumes/TinTin/Applications/Server.app/Contents/ServerRoot/usr/bin/postgres_re al /Volumes/TinTin/Applications/Server.app/Contents/ServerRoot/usr/bin/postgres

sh-3.2# sudo -u _postgres /Applications/Server.app/Contents/ServerRoot/usr/bin/pg_upgrade -b /Volumes/TinTin/Applications/Server.app/Contents/ServerRoot/usr/bin -B /Applications/Server.app/Contents/ServerRoot/usr/bin -d /Library/Server/PostgreSQL/DataOld -D /Library/Server/PostgreSQL/Data

Performing Consistency Checks

-----------------------------

Checking cluster versions ok

Checking database user is a superuser ok

Checking for prepared transactions ok

Checking for reg* system OID user data types ok

Checking for contrib/isn with bigint-passing mismatch ok

Creating dump of global objects ok

Creating dump of database schemas

ok

Checking for presence of required libraries ok

Checking database user is a superuser ok

Checking for prepared transactions ok


If pg_upgrade fails after this point, you must re-initdb the

new cluster before continuing.


Performing Upgrade

------------------

Analyzing all rows in the new cluster ok

Freezing all rows on the new cluster ok

Deleting files from new pg_clog ok

Copying old pg_clog to new server ok

Setting next transaction ID for new cluster ok

Setting oldest multixact ID on new cluster ok

Resetting WAL archives ok

Setting frozenxid counters in new cluster ok

Restoring global objects in the new cluster ok

Adding support functions to new cluster ok

Restoring database schemas in the new cluster

ok

Removing support functions from new cluster ok

Copying user relation files

ok

Setting next OID for new cluster ok

Sync data directory to disk ok

Creating script to analyze new cluster ok

Creating script to delete old cluster ok


Upgrade Complete

----------------

Optimizer statistics are not transferred by pg_upgrade so,

once you start the new server, consider running:

analyze_new_cluster.sh


Running this script will delete the old cluster's data files:

delete_old_cluster.sh

sh-3.2# mv /Volumes/TinTin/Applications/Server.app/Contents/ServerRoot/usr/bin/postgres /Volumes/Tintin/Applications/Server.app/Contents/ServerRoot/usr/bin/postgres_re al

sh-3.2# mv /Volumes/TinTin/Applications/Server.app/Contents/ServerRoot/usr/bin/postgres_of f /Volumes/TinTin/Applications/Server.app/Contents/ServerRoot/usr/bin/postgres

sh-3.2#

Sep 19, 2014 2:44 PM in response to Ali Kaylan

All,

It gets even more interesting if you simply install a new Mavericks host with Server from scratch. postgreSQL is essentially missing and there are various instances of it in each "service" that needs it. They fundamentally changed where it is installed for net new installations. The migration is hosed for sure, but for a real eye opener, do a fresh install.

Sep 19, 2014 5:42 PM in response to Rusty Ross

I followed the postgres reinitialization steps, though unfortunately, I didn't have a handy DB backup, so a few steps didn't apply to me. The other gotcha I had though, was my calendar/contacts directory was completely corrupted and unable to start or stop, even surviving reboots.


Moving the "/Library/Server/Calendar and Contacts" directory to the side was required to clear the problem. Now the joy of reinstalling data.


Repairing postgres may not be enough.

Sep 20, 2014 10:00 AM in response to Rusty Ross

Rusty Ross, thanks for your suggestion. I tried psql and here is what I got:


psql: could not connect to server: No such file or directory

Is the server running locally and accepting

connections on Unix domain socket "/var/pgsql_socket/.s.PGSQL.5432"?


So I assume I suffer from the described problem.


One more stupid question, if you do not mind. Is there anyway to tell if postgres is used in my system? I mean I haven't seen the system misbehaving in any way with postgres not working correctly, so shall I assume that I am not using it anywhere?


Again, thanks.

Sep 20, 2014 10:07 AM in response to John Caradimas

Many OS X Server processes (Wiki, Profile Manager, etc) use postgres, but that is actually separate installation and I don't believe it is problematic in this version. (On the servers I have tested, it has not been.)


The postgres service being discussed in this thread (the one typically started via "serveradmin start postgres", is typically for custom and/or user installed software that needs postgres as a database backend. I would venture to guess that if you haven't intentionally built something on your server which uses postgres, then you probably aren't affected by the issue being discussed here. Your mileage may vary, of course.

Sep 20, 2014 10:08 AM in response to John Caradimas

The command that the (plist corrected) serveradmin runs is:


sudo -u _postgres /Applications/Server.app/Contents/ServerRoot/usr/bin/postgres -D /Library/Server/PostgreSQL/Data -c listen_addresses=127.0.0.1,::1 -c log_connections=on -c log_directory=/Library/Logs/PostgreSQL -c log_filename=PostgreSQL.log -c log_line_prefix=%t -c log_lock_waits=on -c log_statement=ddl -c logging_collector=on -c unix_socket_directories=/private/var/pgsql_socket -c unix_socket_group=_postgres -c unix_socket_permissions=0770


cd to /Library/Server/PostgreSQL/Data as root and run this command. If it works, then the serveradmin start postgres command should work. If it doesn't, look at the log file to see why postgres isn't starting.

Sep 20, 2014 7:20 PM in response to Rusty Ross

This is untested (USE AT YOUR OWN RISK) but this shell script should probably do it. It would want to be run as root.


#!/bin/bash


# Disable postgres
serveradmin stop postgres

# Swap "unix_socket_directory" to "unix_socket_directories"
perl -p -i -e "s/unix_socket_directory/unix_socket_directories/g" /Library/Server/PostgreSQL/Config/org.postgresql.postgres.plist

# Move old database
if [ ! -d "/Library/Server/PostgreSQL/DataOld" ]; then
  mv /Library/Server/PostgreSQL/Data /Library/Server/PostgreSQL/DataOld  
fi
mkdir -p /Library/Server/PostgreSQL/Data
chown -R _postgres:_postgres /Library/Server/PostgreSQL/Data
chmod 700 /Library/Server/PostgreSQL/Data

# Upgrade database
sudo -u _postgres /Applications/Server.app/Contents/ServerRoot/usr/bin/initdb /Library/Server/PostgreSQL/Data -E utf8  
sudo -u _postgres /Applications/Server.app/Contents/ServerRoot/usr/bin/pg_upgrade -b /Applications/Server.app/Contents/ServerRoot/usr/libexec/postgresql9.2 -B /Applications/Server.app/Contents/ServerRoot/usr/bin -d /Library/Server/PostgreSQL/DataOld -D /Library/Server/PostgreSQL/Data  

# Start postgres
serveradmin start postgres

# Okay, we're done!

Server 3.2.1 (10.9.5) – Postgres won't start

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.