iCloud photos aren't there?

Hello courtneybauer09,

After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Photo Stream issues:

iCloud: Get help using My Photo Stream

Thank you for contributing to Apple Support Communities.

Cheers,

BobbyD

Thanks for your help!

We really apreciate it : )

This doesn't work. I went through it twice and there is nothing wrong with my iphone.

There are serious problems with the new IOS 8

It's clear that the IOS 8 failed

Apple needs to fix it just like they did for IOS 7 since it had several bugs too.

It's so upsetting to loose all of your informations especially photos.

Do you have any other suggestions?

We really need to find a solution to this problem otherwise I won't trust apple any more.

I feel betrayed.

Also, one of my friends has all my Facebook and Phone contacts in his iphone 6 right after the launch of IOS 8

How is that possible? Do you have any explanation? How can it be fixed?

Thanks again !

I have EXACLTY the same problem.

Have you found the solution? If so, please copy & paste it here so I can read it, please !

I'm desperate, I don't wanna loose all my photos.

I want my phone to be normal once again.

Thanks for sharing, now I know I'm not the only one : )

Can you be a little more specific as to what your issue is? What photos are missing? Where were they located before you did the update? Camera Roll? Photo Stream only? Other Albums?

Your post provides no information about what you perceive to be wrong here, so we can't help you if you don't tell us specifically what you are experiencing.

Cheers,

GB

Sorry you're right. My issue is the same as the one courtneybauer09 is facing, EXACLTY the same. So, I'm just gonna copy paste since there is no difference between his situation and mine. I'm not trying to be sarcastic is just that I want to save time. Hope you understand : )

"I downloaded ios 8 yesterday, and I did a backup on my phone and on my computer before hand. I turned iCloud photo on but I can not find the photostream or iCloud photo folder anywhere, but when I go into my iCloud it says that I have very little storage left because of all the pictures I have. If this is the case, where are my photos and why can't I find or download them back onto my phone? Also, even when I take new pictures there is no photostream or icloud folder they are going into, why is this?"

Thanks : )

OK, so there seems to be a misunderstanding about photos and iCloud.

Your iCloud storage is used to house backups of your device, which includes a backup of your Camera Roll.

Photo Stream is a cloud-based stream, but is not intended as a storage or backup facility. Photo Stream is used exclusively for sharing photos between devices signed onto the same iCloud account. Photo Stream does not take up any of your iCloud storage.

You can have up to 1000 Photo Stream photos on your actual device, but the Photo Stream itself (in iCloud) only keeps 30 days of photos.

So, you cannot go to iCloud and find photos (right now - later, that will be different when iCloud Drive and Yosemite are in place along with the new Photo App). All you can do is restore or set up a new device with a backup on iCloud.

With iOS 8, all of your Camera Roll photos and the last 30 days of your Photo Stream photos went to the Photos library on your device. You can view them there. Also, the last 30 days of photos on your Camera Roll and Photo Stream went into the Recently Added folder.

If you had a lot of photos that were only in Photo Stream that were older than 30 days old, then they are gone. That is the nature of Photo Stream. If you had to restore your device, if your device was lost or stolen, the same would be true, and it would be true on iOS 7 or iOS 6 or iOS 5 as well.

When you did the update the Photo Stream had to be re-downloaded from iCloud and that is why only the last 30 days are still out there from the Photo Stream. Even if you backed up your device prior to the update, if those photos were not also on the Camera Roll, then they would be gone.

Because again, Photo Stream is not a storage or backup facility.

Any chance you imported your photos to a computer or a cloud service like Dropbox or Flikr from your Camera Roll regularly?

Post back with any questions.

Cheers,

GB

Very helpful information.

So, my photo stream images are gone forever, uh? That's not cool : (

And yes, I stored all my photos and videos using Dropbox. So, I didn't lost them after all. That was close.

So, that means that people who thought that Photo Stream was a backup system lost their photos?

Some people claim that they are getting them in their Recently Added folder.

Is that possible ?

Thanks !

Well, like I said, they would get 30 days of the Photo Stream in their Recently Added folder. If any of their Photo Stream photos older than 30 days were also still on the Camera Roll, those would be in the Photos Library.

I have Photo Stream photos going back to August 28th. I think that most of mine were also on my Camera Roll (I tend not to delete them even after I've imported them to iPhoto....at least not until I need the room 🙂)....

I'm really glad you have your photos backed up to Dropbox....because you are right, there are a lot of people who are very unhappy that they did not realize that Photo Stream was not a place to keep your photos if you want to preserve them. I feel bad for them 😟.

Thanks for posting back, and best of luck!

Cheers,

GB

Thanks a lot for the info : )

Now it's clear to me.

However, since I see you're very knowlegable in this type of things, I have another question for you.

One of my friends got his iphone 6 las friday.

However all my phone contacts, Facebook cotacts, (may be even my photos, but I think he was afraid and didn't told me that) ended up in his

iphone and I think he said that they were in his icloud account too.

How did that happened.

Now let me give you more details:

•We never use each other's iphone. We think a phone is too personal, like a tooth brush.

•We never use the same laptop, desktop, etc.

•We don't even know each other's icloud account credentials (username or password).

•We don't exchange emails. I don't even have his email address saved in my email account.

•We are not roommates.

•My friend doesn't know too much about technology. So, he sure didn't hacked into my icloud account. He's really bad when it comes to understanding techonology. I had to teach him how to create an email and how to recover his password because he forgot it. Yeah, he's really that bad.

So, how did all my contacts, Facebook contacts and Facebook messages, and may be even my photos ( my whole life) ended up

in his iphone 6 and icloud account???

Please, help me understand because I don't want other people to have and see my whole digital life. It's too embarrassing.

There is no "photo stream" at all on my iPhone 6 - just "recently added" and "recently deleted albums (by default). When I restored my new phone from my iPhone 5 iCloud backup - NONE of my camera roll pictures showed up on my new phone (I had over 1,000 photos on my camera roll - not photo stream). Apple support told me that there is no more "photo stream" - everything just shows up under the same album "recently added". Regarding my camera roll - instead of doing a total reinstall of the iCloud backup, I downloaded the photos from my old iPhone 5 to iPhoto on my Macbook and then upload what I wanted onto my new iPhone 6, Not sure why they would get rid of the "album" Photo Stream - when it still references Photo Stream in the settings (to be turned on or off).. ?

Right - there is no longer a Photo Stream on the iOS devices. However, if you had over 1000 photos in your Camera Roll, then the ones that were older than 30 days old should have ended up in your Photos Library under Years>Collections>Moments, and the ones that were taken in the last 30 days should have been in your Recently Added.

In the post you are referring to, I was telling the poster I was responding to that I did not lose all of my (previously named) Photo Stream photos. That I had photos that had been in my Photo Stream under iOS 7 showing from 8/28 through 9/22.

And yes, importing your photos from your Camera Roll on your old device was the best way to then get them back on your new device. As stated previously, photos should be imported to your iPhoto or to a cloud service like Dropbox on a regular basis. When Apple comes out with the new cloud-based photo app in the near future, that will provide the same kind of security that backing up your photos to iPhoto or Dropbox do today.

Best of luck,

GB

I am still confused on this. Where do I find the photos that are backed up in iCloud? My phone says my storage is almost full because of photos, but I only see 3 photos when I downloaded the iCloud app with iPhoto. I want to go through them and see what I can delete, but obviously the 3 photos that are there are not the only ones backed up.

Well things have changed considerably since September when this thread was active.

Are you using iCloud Photo Library beta? If so, then you should be able to look at your photos via iCloud.com:

iCloud Photo Library beta FAQ - Apple Support

On the other hand, not sure when you indicate that your phone says your storage is almost full, are you talking about an error specifically referring to iCloud storage, or are you talking about storage on your actual phone?

Cheers,

GB

Hello!

I logged out of my Icloud and then logged back in and all my photos were gone however when I checked my Icloud storage, it stated that I had all my pictures. I also just went up to the Icloud photos website on the internet and found all my photos but I was wondering how I could get them back in the Photo App... Oh and I have an Iphone 4s and it is updated to IOS9

Thank you!!!!