baddttom
Level 1 (0 points)

Q: i lost 4g and lte when i upgraded to ios8

when i upgraded i no longer get lte or 4g i am stuck on edge. anybody else having this issue? any ideas?

Posted on Sep 18, 2014 3:32 PM

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baddttom

Q: i lost 4g and lte when i upgraded to ios8

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  • by bobby_d,

    bobby_d bobby_d Sep 21, 2014 7:42 AM in response to baddttom
    Level 3 (770 points)
    Sep 21, 2014 7:42 AM in response to baddttom

    Hello baddttom,

     

     

    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning network issues. The article is meant for WiFi issues, but can also help with cellular networks:

     

    iOS: Wi-Fi settings grayed out or dim


    Resolution

    Follow these steps to resolve the issue:

    1. Restart your iOS device.
    2. Make sure that airplane mode is off by tapping Settings > Airplane Mode.
    3. Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
      This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    4. Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.

    If you still can't turn Wi-Fi on, please contact Apple for support and service options.

     

    Thank you for contributing to Apple Support Communities.

     

    Cheers,

    BobbyD

  • by baddttom,

    baddttom baddttom Sep 21, 2014 7:45 AM in response to bobby_d
    Level 1 (0 points)
    Sep 21, 2014 7:45 AM in response to bobby_d

    thanks for your reply, but i found and old posts on here for IOS 6 that worked.  turn airplane mode on 3 seconds then off, then restart.  problem solved. odd enough isn't it?