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PLEASE HELP!!!! Java 7 Update - Can someone help me how to fix this?

I'm trying to help my colleagues who are using Apple computers and we have a site that needs to be accessed. However, when they have upgraded Java to version 7, they are being prompted whenever they try to launch the site. Below is the message they get:


ERSInstaller failed. ensureDirectory error.

ensureDirectory error. Directory(/Users/JohnSmith1/IBMERS/G2.0 Expense Reporting/ can not be created



Thanks so helping!

MacBook Pro, iOS 7.1.2

Posted on Sep 18, 2014 4:08 PM

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PLEASE HELP!!!! Java 7 Update - Can someone help me how to fix this?

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